IBM

apartmentCompanybar_chart#45 Global Rank

Total Papers

146

HCI Rank

#45

Research Areas

Years Active

Recent Publications

The Behavioral Fabric of LLM-Powered GUI Agents: Human Values and Interaction Outcomes

Large Language Model (LLM)-powered web GUI agents are increasingly automating everyday online tasks. Despite their popularity, little is known about how users' preferences and values impact agents' reasoning and behavior. In this work, we investigate how both explicit and implicit user preferences, as well as the unde…

IUI '26AI Ethics, Fairness & Accountability +4

"Over-the-Hood" AI Inclusivity Bugs and How 3 AI Product Teams Found and Fixed Them

While much research has shown the presence of AI's "under-the-hood'" biases (e.g., algorithmic, training data, etc.), what about "over-the-hood" inclusivity biases: barriers in user-facing AI products that disproportionately exclude users with certain problem-solving approaches? Recent research has begun to report the…

CHI '26Honorable MentionAI-Assisted Decision-Making & Automation +2

"Better Ask for Forgiveness than Permission": Practices and Policies of AI Disclosure in Freelance Work

The growing use of AI applications among freelance workers is reshaping trust and relationships with clients. This paper investigates how both workers and clients perceive AI use and disclosure in the freelance economy through a three-stage study: interviews with workers and two survey studies with workers and clients…

CHI '26Robots in Education & Healthcare +2

How Does Delegation in Social Interaction Evolve Over Time? Navigation with a Robot for Blind People

Autonomy and independent navigation are vital to daily life but remain challenging for individuals with blindness. Robotic systems can enhance mobility and confidence by providing intelligent navigation assistance. However, fully autonomous systems may reduce users’ sense of control, even when they wish to remain acti…

CHI '26Explainable AI (XAI) +3

From Reflection to Repair: A Scoping Review of Dataset Documentation Tools

Dataset documentation is widely recognized as essential for the responsible development of automated systems. Despite growing efforts to support documentation through different kinds of artifacts, little is known about the motivations shaping documentation tool design or the factors hindering their adoption. We presen…

CHI '26Visual Impairment Technologies (Screen Readers, Tactile Graphics, Braille) +2

Eyes on the Finger: Investigating a Ring-Shaped Camera for Seamless Accessible Tactile Exploration

Tactile exploration is essential for blind and low vision (BLV) individuals to understand objects and spaces. Yet little is known about how camera-based devices can support hand-centric exploration: tactilely examining exhibits while inquiring about and processing information. We investigate a finger-worn ring camera…

CHI '26Social Robot Interaction +2

Robot-Assisted Group Tours for Blind People

Group interactions are essential to social functioning, yet effective engagement relies on the ability to recognize and interpret visual cues, making such engagement a significant challenge for blind people. In this paper, we investigate how a mobile robot can support group interactions for blind people. We used the s…

CHI '26Generative AI (Text, Image, Music, Video) +2

Transformer Explainer: Learning LLM Transformers with Interactive Visual Explanation and Experimentation

The Transformer architecture underpins modern large language models powering state-of-the-art text generation and AI applications. However, its complexity makes it difficult for non-experts to learn. Existing resources often lack interactivity, rely on static descriptions of simplified architectures, or fail to reflec…

CHI '26Honorable MentionExplainable AI (XAI) +2

Red Teaming LLMs as Socio-Technical Practice: From Exploration and Data Creation to Evaluation

Recently, red teaming, with roots in security, has become a key evaluative approach to ensure the safety and reliability of Generative Artificial Intelligence. However, most existing work emphasizes technical benchmarks and attack success rates, leaving the socio-technical practices of how red teaming datasets are def…

CHI '26Generative AI (Text, Image, Music, Video) +3

Who Gets to Define Safety? A Systematic Review of How Generative AI Research Addresses Youth Online Safety

Generative AI is rapidly reshaping young people’s digital experiences, from providing emotional support to introducing new dimensions of risks. Yet, existing safety frameworks are not equipped to handle the unique risks posed by GenAI. To investigate how youth safety is being addressed in this new landscape, we conduc…

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https://hci.top/en/institutions/IBM?source=all

At a Glance

Institution Snapshot

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Display Name

IBM

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Location

United States · North America

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Overall Rank

#45

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Total Papers

146

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Active Years

2018-2026

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Network

50 researchers · 2 collaborators

Research Profile

Top Research Directions

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AI & Machine Learning Interaction

Human-LLM Collaboration

107

Voice Interaction & Conversational Systems

Conversational Chatbots

Research Methods & Design Practice

Computational Methods in HCI

Ethics, Fairness, Social Justice & Inclusion

Algorithmic Fairness & Bias

Accessibility & Inclusive Design

Visual Impairment Technologies (Screen Readers, Tactile Graphics, Braille)