lightbulbPractical problemTrust, Transparency, and Response Latency Design
Users easily leak sensitive personal information when interacting with chatbots but lack convenient, effective privacy protection tools.Direction: Agents, Robotics, and Social Interaction
Trust, Transparency, and Response Latency Design
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2025
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10 items
lightbulbPractical problemTrust, Transparency, and Response Latency Design
Public spaces lack natural, safe, and engaging human-robot interaction.lightbulbPractical problemTrust, Transparency, and Response Latency Design
Chatbots appear inhuman and unnatural because they generate responses too quickly.lightbulbPractical problemTrust, Transparency, and Response Latency Design
Users lack trust because the chatbot's information generation process is opaque.CUI '24Explaining Delays: How to Provide Reasonable Explanations for Chatbot Response Times to Influence User Trust
lightbulbPractical problemTrust, Transparency, and Response Latency Design
Users often feel that empathy expressed by robots lacks depth and may even cause harm.lightbulbPractical problemTrust, Transparency, and Response Latency Design
Users may distrust chatbot recommendations and experience low efficiency in multitask scenarios.lightbulbPractical problemTrust, Transparency, and Response Latency Design
Chatbot replies often appear correct yet contextually inappropriate, making them difficult to debug.CUI '23Democratizing Chatbot Debugging: A Computational Framework for Evaluating and Explaining Inappropriate Chatbot Responses
lightbulbPractical problemTrust, Transparency, and Response Latency Design
User perceptions of conversational agents often diverge from design expectations, affecting the user experience.lightbulbPractical problemTrust, Transparency, and Response Latency Design
Users struggle to identify the sources and credibility of misinformation when receiving social media information.CUI '21Agents for Fighting Misinformation Spread on Twitter: Design Challenges
lightbulbPractical problemTrust, Transparency, and Response Latency Design
Users cannot accurately identify social bots, affecting judgments of social media credibility.Related papers
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