Federico Milana

schoolUniversity College Londonbar_chart#9718 Global Rank

Total Papers

HCI Rank

#9718

Research Areas

Years Active

Recent Publications

Understanding Interaction with ML through a Thematic Analysis Coding Assistant

Interactive Machine Learning (ML) enables users, including non-experts in ML, to iteratively train and improve ML models. However, limited research has been reported on how non-experts interact with these systems. Focusing on thematic analysis as a practical application, we report on a user study where 20 participants…

CUI '231st AuthorConversational Chatbots +1

Chatbots as Advisers: the Effects of Response Variability and Reply Suggestion Buttons

As chatbots gain popularity across a variety of applications, from investment to health, they employ an increasing number of features that can influence the perception of the system. Since chatbots often provide advice or guidance, we ask: do these aspects affect the user’s decision to follow their advice? We focus on…

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