lightbulbPractical problemTrust, Transparency, and Response Latency Design
User perceptions of conversational agents often diverge from design expectations, affecting the user experience.Agents, Robotics, and Social Interaction / Trust, Transparency, and Response Latency Design
User perceptions of conversational agents often diverge from design expectations, affecting the user experience.
Similar questions
lightbulbPractical problemTrust, Transparency, and Response Latency Design
Users easily leak sensitive personal information when interacting with chatbots but lack convenient, effective privacy protection tools.lightbulbPractical problemTrust, Transparency, and Response Latency Design
Public spaces lack natural, safe, and engaging human-robot interaction.lightbulbPractical problemTrust, Transparency, and Response Latency Design
Chatbots appear inhuman and unnatural because they generate responses too quickly.lightbulbPractical problemTrust, Transparency, and Response Latency Design
Users lack trust because the chatbot's information generation process is opaque.CUI '24Explaining Delays: How to Provide Reasonable Explanations for Chatbot Response Times to Influence User Trust
lightbulbPractical problemTrust, Transparency, and Response Latency Design
Users often feel that empathy expressed by robots lacks depth and may even cause harm.lightbulbPractical problemTrust, Transparency, and Response Latency Design
Users may distrust chatbot recommendations and experience low efficiency in multitask scenarios.Related papers
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