Joy Ming

schoolCornell Universitybar_chart#3405 Global Rank

Total Papers

HCI Rank

#3405

Research Areas

Years Active

Recent Publications

"Who is running it?" Towards Equitable AI Deployment in Home Care Work

We present a qualitative study that investigates the implications of current and near-future AI deployment for home care workers (HCWs), an overlooked group of frontline healthcare workers. Through interviews with 22 HCWs, care agency staff, and worker advocates, we find that HCWs do not understand how AI works, how t…

CHI '251st AuthorBest PaperPrivacy by Design & User Control +2

Exploring Data-Driven Advocacy in Home Health Care Work

This paper explores opportunities and challenges for data-driven advocacy to support home care workers, an often overlooked group of low-wage, frontline health workers. First, we investigate what data to collect and how to collect it in ways that preserve privacy and avoid burdening workers. Second, we examine how wor…

CSCW '241st AuthorSession 1a: Aging and Technology

Wage Theft and Technology in the Home Care Context

Home care workers (HCWs) are professionals who provide care to older adults and people with disabilities at home. However, HCWs are vulnerable and especially susceptible to wage theft, or not being paid their legally-entitled wages in full by their employers. Prior work has examined other low-wage work settings to sho…

CSCW '231st AuthorCare Work

"I Go Beyond and Beyond": Examining the Invisible Work of Home Health Aides

Home health aides are paid professionals who provide long-term care to an expanding population of adults who need it. However, the aides’ work is often unrecognized by the caregiving team despite being in demand and crucial to care—an invisibility reinforced by ill-suited technological tools. In order to understand th…

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