Melissa Tan

schoolCornell Universitybar_chart#8771 Global Rank

Total Papers

HCI Rank

#8771

Research Areas

Years Active

Recent Publications

"This is eye opening:" Raising Awareness of Home Care Workers' Health and Wellbeing via Activity Tracking

Home care workers (HCWs) are an important group of frontline workers that deliver essential at-home care services to enable older adults to age in place. Despite their importance in patient care, research has shown that HCWs are an overlooked and undervalued workforce: HCWs work in isolated conditions, are paid low wa…

CHI '252nd AuthorAI-Assisted Decision-Making & Automation +1

"Who is running it?" Towards Equitable AI Deployment in Home Care Work

We present a qualitative study that investigates the implications of current and near-future AI deployment for home care workers (HCWs), an overlooked group of frontline healthcare workers. Through interviews with 22 HCWs, care agency staff, and worker advocates, we find that HCWs do not understand how AI works, how t…

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