Chit Sum Eunice Ngai

schoolCornell Universitybar_chart#8694 Global Rank

Total Papers

HCI Rank

#8694

Research Areas

Years Active

Recent Publications

Exploring Data-Driven Advocacy in Home Health Care Work

This paper explores opportunities and challenges for data-driven advocacy to support home care workers, an often overlooked group of low-wage, frontline health workers. First, we investigate what data to collect and how to collect it in ways that preserve privacy and avoid burdening workers. Second, we examine how wor…

CSCW '243rd AuthorSession 1a: Aging and Technology

Wage Theft and Technology in the Home Care Context

Home care workers (HCWs) are professionals who provide care to older adults and people with disabilities at home. However, HCWs are vulnerable and especially susceptible to wage theft, or not being paid their legally-entitled wages in full by their employers. Prior work has examined other low-wage work settings to sho…

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