Madeline Sterling

schoolWeill Cornell Medicinebar_chart#3278 Global Rank

Total Papers

HCI Rank

#3278

Research Areas

Years Active

Recent Publications

Sharing the Care: Investigating How Conversational AI Might Facilitate Coordination Among Home Care Workers and Family Caregivers

This paper presents a qualitative study with 17 participants that uses video elicitations to investigate how conversational AI agents driven by large language models might support "shared care," or coordination of home-based care among family caregivers (FCs) and home care workers (HCWs) who care for the same care rec…

CSCW '255th+ AuthorCare Work

"This is eye opening:" Raising Awareness of Home Care Workers' Health and Wellbeing via Activity Tracking

Home care workers (HCWs) are an important group of frontline workers that deliver essential at-home care services to enable older adults to age in place. Despite their importance in patient care, research has shown that HCWs are an overlooked and undervalued workforce: HCWs work in isolated conditions, are paid low wa…

CSCW '235th+ AuthorCare Work

"I Go Beyond and Beyond": Examining the Invisible Work of Home Health Aides

Home health aides are paid professionals who provide long-term care to an expanding population of adults who need it. However, the aides’ work is often unrecognized by the caregiving team despite being in demand and crucial to care—an invisibility reinforced by ill-suited technological tools. In order to understand th…

CHI '203rd AuthorCommunity Engagement & Civic Technology +2

: Designing Technologies to Engender Equity for Home Health Aides

HCI researchers have increasingly studied how technology might improve the lives of marginalized workers. We explored this question through a qualitative study with home health aides in New York City, a vulnerable group of frontline caregivers whose work with patients is poorly paid and highly stressful, often involvi…

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