lightbulb现实痛点对话错误修复与失败恢复策略语音助手在多步任务中容易出错,用户修复失败交互代价高。CUI '22Cross-Modal Repair: Gaze and Speech Interaction for List Advancement
lightbulb现实痛点对话错误修复与失败恢复策略语音助理在出现错误时通常给出无效或不相关的解释,用户难以解决问题。CUI '24Voice Assistants' Accountability through Explanatory Dialogues
lightbulb现实痛点对话错误修复与失败恢复策略语音助手在沟通中断时容易让用户感到沮丧,缺乏人性化反馈。CUI '23Exploring Humor as a Repair Strategy During Communication Breakdowns with Voice Assistants
lightbulb现实痛点对话错误修复与失败恢复策略用户在语音助手处理不完整问题时常需重复查询,使用体验差。CUI '23Understanding and Answering Incomplete Questions
lightbulb现实痛点对话错误修复与失败恢复策略用户因语音助手频繁失败而失去信任,不愿使用复杂任务功能。CHI '23A Mixed-Methods Approach to Understanding User Trust after Voice Assistant Failures