lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support
Parents and designers struggle to find suitable voice technologies for children, and existing designs lack adaptability for different developmental stages.LLM and Natural Language Interaction / Multilingual Voice Assistants and Code-Switching Support
Parents and designers struggle to find suitable voice technologies for children, and existing designs lack adaptability for different developmental stages.
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lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support
Nannies struggle to maintain privacy and dignity in surveilled home environments.lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support
English-oriented AI systems cannot adapt to the needs of users of other languages.CUI '24Findings from Studies on English-Based Conversational AI Agents (including ChatGPT) Are Not Universal
lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support
Existing speech recognition systems cannot accurately recognize common multilingual code-switched conversations.CUI '24"¿Te vienes? Sure!" Joint Fine-tuning of Language Detection and Transcription Improves Automatic Recognition of Code-Switching Speech
lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support
Smart voice assistants struggle to understand users' non-standard speech such as mumbling and dialects.CUI '23Would People Mumble Rap to Alexa?
lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support
Multilingual users feel inconvenienced by inability to naturally switch languages when using existing conversational assistants.lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support
Designers and researchers cannot clearly understand autonomy's impact on user experience.Related papers
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Echoes of Care: Unveiling the Intertwined Tensions between Childcare Work and Voice Assistants
Meghna Gupta, Audrey Desjardins
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Toward a Multilingual Conversational Agent: Challenges and Expectations of Code-Mixing Multilingual Users
Yunjae Josephine Choi, Minha Lee, Sangsu Lee
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How does HCI Understand Human Agency and Autonomy?
Dan Bennett, Oussama Metatla, Anne Roudaut
CHI 2022
The Last Decade of HCI Research on Children and Conversational Agents
Radhika Garg, Hua Cui, Spencer Seligson