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LLM and Natural Language Interaction / Multilingual Voice Assistants and Code-Switching Support

English-oriented AI systems cannot adapt to the needs of users of other languages.

lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support

English-oriented AI systems cannot adapt to the needs of users of other languages.

CUI '24Findings from Studies on English-Based Conversational AI Agents (including ChatGPT) Are Not Universal

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lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support

Nannies struggle to maintain privacy and dignity in surveilled home environments.

CHI '25Echoes of Care: Unveiling the Intertwined Tensions between Childcare Work and Voice Assistants

lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support

Existing speech recognition systems cannot accurately recognize common multilingual code-switched conversations.

CUI '24"¿Te vienes? Sure!" Joint Fine-tuning of Language Detection and Transcription Improves Automatic Recognition of Code-Switching Speech

lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support

Smart voice assistants struggle to understand users' non-standard speech such as mumbling and dialects.

CUI '23Would People Mumble Rap to Alexa?

lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support

Multilingual users feel inconvenienced by inability to naturally switch languages when using existing conversational assistants.

CHI '23Toward a Multilingual Conversational Agent: Challenges and Expectations of Code-Mixing Multilingual Users

lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support

Designers and researchers cannot clearly understand autonomy's impact on user experience.

CHI '23How does HCI Understand Human Agency and Autonomy?

lightbulbPractical problemMultilingual Voice Assistants and Code-Switching Support

Existing voice assistants cannot support natural language switching for bilingual users, leading to poor user experience.

CUI '22Default Bilingualism: The Role of Voice Assistants and Code-Switching in Creating Bilingual User Experiences

Related papers

Echoes of Care: Unveiling the Intertwined Tensions between Childcare Work and Voice Assistants

Meghna Gupta, Audrey Desjardins

Toward a Multilingual Conversational Agent: Challenges and Expectations of Code-Mixing Multilingual Users

Yunjae Josephine Choi, Minha Lee, Sangsu Lee

How does HCI Understand Human Agency and Autonomy?

Dan Bennett, Oussama Metatla, Anne Roudaut

The Last Decade of HCI Research on Children and Conversational Agents

Radhika Garg, Hua Cui, Spencer Seligson