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Direction: Agents, Robotics, and Social Interaction

Lexical Alignment, Linguistic Style, and Emoji Design

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2024

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helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

How does lexical alignment (linguistic consistency) affect user satisfaction and trust with chatbots in price negotiation scenarios?

CUI '24Exploring Lexical Alignment in a Price Bargain Chatbot

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

In real-world use, can applying lexical alignment strategies significantly improve user-chatbot interaction outcomes?

CUI '24Exploring Lexical Alignment in a Price Bargain Chatbot

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

Can negotiation success rates be improved by enhancing user experience based on chatbot lexical alignment effects?

CUI '24Exploring Lexical Alignment in a Price Bargain Chatbot

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

How does lexical consistency affect users' short-term recall and higher-level inference from conversational agent explanations?

IUI '23The Role of Lexical Alignment in Human Understanding of Explanations by Conversational Agents

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

How do user-driven vocabulary selection and preset vocabulary options differ in improving information understanding?

IUI '23The Role of Lexical Alignment in Human Understanding of Explanations by Conversational Agents

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

Can lexically consistent conversational agents reduce cognitive load and improve explanation delivery efficiency?

IUI '23The Role of Lexical Alignment in Human Understanding of Explanations by Conversational Agents

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

Does chatbot linguistic formality (formal or casual) affect users' self-disclosure behavior?

CUI '22Does Chatbot Language Formality Affect Users’ Self-Disclosure?

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

What user evaluations result when chatbots use formal versus casual language across scenarios with different information sensitivity?

CUI '22Does Chatbot Language Formality Affect Users’ Self-Disclosure?

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

Can formal-language-style chatbots improve user response quality in sensitive health information scenarios?

CUI '22Does Chatbot Language Formality Affect Users’ Self-Disclosure?

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

How does emoji use in text-based chat affect users' satisfaction with chatbots?

CUI '22Keep on Smiling: An Investigation of the Influence of the Use of Emoticons by Chatbots on User Satisfaction

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

Does chatbot emoji use alter users' trust and emotional experience?

CUI '22Keep on Smiling: An Investigation of the Influence of the Use of Emoticons by Chatbots on User Satisfaction

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

What specific effects do emojis have on users' interaction experience in a German cultural context?

CUI '22Keep on Smiling: An Investigation of the Influence of the Use of Emoticons by Chatbots on User Satisfaction

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

How can open-domain chatbots integrate multidimensional attributes of social needs into a unified model?

IUI '21Key Qualities of Conversational Chatbots – the PEACE Model

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

How do the four core elements of the PEACE model (politeness, entertainment, attentive curiosity, empathy) each affect user acceptance?

IUI '21Key Qualities of Conversational Chatbots – the PEACE Model

helpResearch questionLexical Alignment, Linguistic Style, and Emoji Design

How does the psychological safety of open-domain chatbots affect the extent of user information sharing?

IUI '21Key Qualities of Conversational Chatbots – the PEACE Model

Related papers

Key Qualities of Conversational Chatbots – the PEACE Model

Ekaterina Svikhnushina, Pearl Pu

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