helpResearch questionLexical Alignment, Linguistic Style, and Emoji DesignDoes chatbot linguistic formality (formal or casual) affect users' self-disclosure behavior?CUI '22Does Chatbot Language Formality Affect Users’ Self-Disclosure?
helpResearch questionLexical Alignment, Linguistic Style, and Emoji DesignHow does lexical alignment (linguistic consistency) affect user satisfaction and trust with chatbots in price negotiation scenarios?CUI '24Exploring Lexical Alignment in a Price Bargain Chatbot
helpResearch questionLexical Alignment, Linguistic Style, and Emoji DesignIn real-world use, can applying lexical alignment strategies significantly improve user-chatbot interaction outcomes?CUI '24Exploring Lexical Alignment in a Price Bargain Chatbot
helpResearch questionLexical Alignment, Linguistic Style, and Emoji DesignCan negotiation success rates be improved by enhancing user experience based on chatbot lexical alignment effects?CUI '24Exploring Lexical Alignment in a Price Bargain Chatbot
helpResearch questionLexical Alignment, Linguistic Style, and Emoji DesignHow does lexical consistency affect users' short-term recall and higher-level inference from conversational agent explanations?IUI '23The Role of Lexical Alignment in Human Understanding of Explanations by Conversational Agents
helpResearch questionLexical Alignment, Linguistic Style, and Emoji DesignHow do user-driven vocabulary selection and preset vocabulary options differ in improving information understanding?IUI '23The Role of Lexical Alignment in Human Understanding of Explanations by Conversational Agents
helpResearch questionLexical Alignment, Linguistic Style, and Emoji DesignCan lexically consistent conversational agents reduce cognitive load and improve explanation delivery efficiency?IUI '23The Role of Lexical Alignment in Human Understanding of Explanations by Conversational Agents