Why Do You Like To Drive Automated? A Context-Dependent Analysis of Highly Automated Driving to Elaborate Requirements for Intelligent User Interfaces

Technology acceptance is a critical factor influencing the adoption of automated vehicles. Consequently, manufacturers feel obliged to design automated driving systems in a way to account for negative effects of automation on user experience. Recent publications confirm that full automation will potentially lack in the satisfaction of important user needs. To counteract, the adoption of Intelligent User Interfaces (IUIs) could play an important role. In this work, we focus on the evaluation of the impact of scenario type (represented by variations of road type and traffic volume) on the fulfillment of psychological needs. Results of a qualitative study (N=30) show that the scenario has a high impact on how users perceive the automation. Based on this, we discuss the potential of adaptive IUIs in the context of automated driving. In detail, we look at the aspects trust, acceptance, and user experience and its impact on IUIs in different driving situations.