Silvia Lindtner

schoolUniversity of Michiganbar_chart#773 Global Rank

Total Papers

HCI Rank

#773

Research Areas

Years Active

Recent Publications

Care Workers’ Wellbeing in Data-Driven Healthcare Workplace: Identity, Agency, and Social Justice

This paper zooms in on a particularly precarious and largely invisibilized group of care workers: middle-aged and less-educated female migrant workers from rural China. Drawing from a mixed-methods study, we specifically examine how the extensive use of data-driven technologies impact care workers’ wellbeing in the wo…

CSCW '233rd AuthorCare Work

Data Work of Frontline Care Workers: Practices, Problems, and Opportunities in the Context of Data-Driven Long-Term Care

Using data and data technologies to support healthcare has drawn significant attention recently. While CSCW and HCI have largely celebrated the tremendous promise of ‘data-driven healthcare’ in reforming the healthcare sector, this paper reveals ‘labor-driven reality’ of this promised data-driven future. Drawing from…

CHI '23CorrespondingPrivacy by Design & User Control +2

Maintainers of Stability: The Labor of China’s Data-Driven Governance and Dynamic Zero-COVID

This paper examines the social, technological, and emotional labor of maintaining China’s data-driven governance broadly, and dynamic zero-COVID management in particular. Drawing on ethnographic research in China, we examine the sociotechnical work of maintenance during the 2022 Shanghai lockdown. This labor included…

CHI '23CorrespondingGig Economy Platforms +2

Old Logics, New Technologies: Producing a Managed Workforce on On-Demand Service Platforms

We examine how two prominent food delivery platforms in India, Swiggy and Zomato, produce a managed digital workforce using a combination of algorithmic control and traditional labor management strategies. Our findings draw from interviews conducted with 13 food delivery workers and a critical discourse analysis of ne…

CSCW '22CorrespondingCaregiving & Caregiver Support; Caregiving & Caregiver Support

An Approximation of Freedom: On-demand Therapy and the Feminization of Labor

Platform labor and gig work have become key sites for understanding a nascent “future of work” hallmarked by informalization and digitization. A growing body of research emphasizes how experiences of platform work are mediated not only by algorithms and user interfaces, but also by gender, race, local cultures as well…

CHI '21CorrespondingGender & Race Issues in HCI +1

Techniques of Use: Confronting Value Systems of Productivity, Progress, and Usefulness in Computing and Design

This paper turns to one of HCI’s central value systems, i.e. its commitments to usefulness and the ideal that technology enables social progress, productivity, and excellence. Specifically, we examine how the seemingly “positive” ideal to make technology “useful” – i.e. to build systems and devices that advance social…

CSCW '193rd AuthorLabor and Justice

Additional Labors of the Entrepreneurial Self

Workers are increasingly expected to take on the responsibility and effort of preparing for employment in the new economy, where digital technologies play a central role in bridging access to resources, connections, and opportunity. Drawing from multi-year studies of entrepreneurs in Accra and Detroit, two cities that…

CHI '184th AuthorMakerspace Culture +1

HCI’s Making Agendas

This survey offers a critical review of making as a topic of HCI research, set into both historical and intellectual contexts. It surveys and critiques two primary HCI research agendas for making: the promise of democratization of technology that making holds forth, and the development of new tools and infrastructures…

CSCW '181st AuthorOrganizational Perspectives

Tinkering with Governance: Technopolitics and the Economization of Citizenship

From statistics and mapping to engineering and medicine, technology has long been a tool of governance, shaping how nation states control their own and other regions' populations and natural resources. More recently, a nation's capacity to cultivate citizens as tech innovators and entrepreneurs is considered an indica…

CHI '182nd AuthorMental Health Apps & Online Support Communities +3

Lived Data: Tinkering With Bodies, Code, and Care Work

Human–computer interaction research on personal informatics in health care has focused on systems that aim to support patient empowerment and enable better health outcomes with data monitoring and tracking. Through examining the lived experience of personal data used to manage chronic illness, we show how such technol…

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