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Agents, Robotics, and Social Interaction / Conversational Agent Persona, Personality, and Social Trait Design

Service-oriented chatbots cannot provide optimal interaction experiences tailored to user personality.

lightbulbPractical problemConversational Agent Persona, Personality, and Social Trait Design

Service-oriented chatbots cannot provide optimal interaction experiences tailored to user personality.

CUI '21Examining User Preference for Agreeableness in Chatbots

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Users struggle to efficiently obtain personalized, inspiring creative ideas.

CHI '25Seeking Inspiration through Human-LLM Interaction

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Lonely users of AI companions face potential mental health and interpersonal relationship risks.

CHI '25The Dark Side of AI Companionship: A Taxonomy of Harmful Algorithmic Behaviors in Human-AI Relationships

lightbulbPractical problemConversational Agent Persona, Personality, and Social Trait Design

Users find that LLM-driven conversational agents lack consistent persona expression across multi-turn dialogue.

CUI '24Building Better AI Agents: A Provocation on the Utilisation of Persona in LLM-based Conversational Agents

lightbulbPractical problemConversational Agent Persona, Personality, and Social Trait Design

Traditional personality tests are tedious and lack personalization, resulting in poor user experience.

CUI '24ChatFive: Enhancing User Experience in Likert Scale Personality Test through Interactive Conversation with LLM Agents

lightbulbPractical problemConversational Agent Persona, Personality, and Social Trait Design

Customers have low acceptance of human-like intelligent customer service and it fails to meet expectations.

CUI '24Beyond Functionality: Revealing User Experience Dimensions of Embodied Conversational Agents in Customer Service

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Users struggle to interact efficiently with conversational agents that lack authentic personality.

CUI '24Language Cues for Expressing Artificial Personality: A Systematic Literature Review for Conversational Agents

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