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AI Explainability, Trust, and Calibration / Transparency, Auditability, and Trust Calibration Mechanisms

What are the characteristics of users' perceptions and needs regarding algorithm auditing?

helpResearch questionTransparency, Auditability, and Trust Calibration Mechanisms

What are the characteristics of users' perceptions and needs regarding algorithm auditing?

CSCW '24The Role of Algorithmic Audits and Other Soft Law Approaches in Informing Users' Calibrated Trust in Artificial Intelligence Tools

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helpResearch questionTransparency, Auditability, and Trust Calibration Mechanisms

How do 311 system design decisions (e.g., centralization, single-issue reporting, standardized metrics) affect urban residents' experience and trust?

CHI '25Design for Civic Quality of Life Things

helpResearch questionTransparency, Auditability, and Trust Calibration Mechanisms

How can participatory technology and metadesign frameworks support continuous sociotechnical co-design of 311 systems?

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How can 311 systems achieve flexibility and dynamic transparency in improving resident-government interaction quality?

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helpResearch questionTransparency, Auditability, and Trust Calibration Mechanisms

Through what mechanisms do language model outputs trigger users' anthropomorphic perceptions?

CHI '25A Taxonomy of Linguistic Expressions That Contribute To Anthropomorphism of Language Technologies

helpResearch questionTransparency, Auditability, and Trust Calibration Mechanisms

Which specific linguistic expression types most easily lead users to anthropomorphic misunderstandings?

CHI '25A Taxonomy of Linguistic Expressions That Contribute To Anthropomorphism of Language Technologies

helpResearch questionTransparency, Auditability, and Trust Calibration Mechanisms

Can explicitly labeling technological identity reduce anthropomorphic perception?

CHI '25A Taxonomy of Linguistic Expressions That Contribute To Anthropomorphism of Language Technologies

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