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Agents, Robotics, and Social Interaction / Conversational Agent Persona, Personality, and Social Trait Design

In customer service, which user experience dimensions of embodied conversational agents (ECAs) affect user satisfaction?

helpResearch questionConversational Agent Persona, Personality, and Social Trait Design

In customer service, which user experience dimensions of embodied conversational agents (ECAs) affect user satisfaction?

CUI '24Beyond Functionality: Revealing User Experience Dimensions of Embodied Conversational Agents in Customer Service

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helpResearch questionConversational Agent Persona, Personality, and Social Trait Design

Which large language model (LLM) characteristics significantly influence users' everyday inspiration-seeking processes?

CHI '25Seeking Inspiration through Human-LLM Interaction

helpResearch questionConversational Agent Persona, Personality, and Social Trait Design

How can large language models inspire users in creative tasks such as travel, cooking, and self-care?

CHI '25Seeking Inspiration through Human-LLM Interaction

helpResearch questionConversational Agent Persona, Personality, and Social Trait Design

What limitations and ethical issues exist when large language models help users find inspiration?

CHI '25Seeking Inspiration through Human-LLM Interaction

helpResearch questionConversational Agent Persona, Personality, and Social Trait Design

What types of harmful behavior occur in AI companion system interactions?

CHI '25The Dark Side of AI Companionship: A Taxonomy of Harmful Algorithmic Behaviors in Human-AI Relationships

helpResearch questionConversational Agent Persona, Personality, and Social Trait Design

What roles does AI play in these harmful interactions?

CHI '25The Dark Side of AI Companionship: A Taxonomy of Harmful Algorithmic Behaviors in Human-AI Relationships

helpResearch questionConversational Agent Persona, Personality, and Social Trait Design

How do harmful AI behaviors affect users' mental health and interpersonal relationship skills?

CHI '25The Dark Side of AI Companionship: A Taxonomy of Harmful Algorithmic Behaviors in Human-AI Relationships

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