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AI Explainability, Trust, and Calibration / Confidence Expression and Metacognitive Calibration

How can conversational agents be designed to calibrate user trust so that trust levels match the system's actual capabilities?

helpResearch questionConfidence Expression and Metacognitive Calibration

How can conversational agents be designed to calibrate user trust so that trust levels match the system's actual capabilities?

CUI '22Conversational Agents Trust Calibration: A User-Centred Perspective to Design

Similar questions

helpResearch questionConfidence Expression and Metacognitive Calibration

How does AI confidence expression affect users' confidence levels?

CHI '25As Confidence Aligns: Understanding the Effect of AI Confidence on Human Self-confidence in Human-AI Decision Making

helpResearch questionConfidence Expression and Metacognitive Calibration

How does user-AI confidence alignment change across human-AI collaboration modes and with or without real-time feedback?

CHI '25As Confidence Aligns: Understanding the Effect of AI Confidence on Human Self-confidence in Human-AI Decision Making

helpResearch questionConfidence Expression and Metacognitive Calibration

What impact does confidence alignment have on human-AI collaboration efficiency and decision accuracy?

CHI '25As Confidence Aligns: Understanding the Effect of AI Confidence on Human Self-confidence in Human-AI Decision Making

helpResearch questionConfidence Expression and Metacognitive Calibration

How does human confidence miscalibration affect reliance on AI recommendations?

CHI '24"Are You Really Sure?'' Understanding the Effects of Human Self-Confidence Calibration in AI-Assisted Decision Making

helpResearch questionConfidence Expression and Metacognitive Calibration

How can human confidence be calibrated, and what impact do calibration mechanisms have on UX?

CHI '24"Are You Really Sure?'' Understanding the Effects of Human Self-Confidence Calibration in AI-Assisted Decision Making

helpResearch questionConfidence Expression and Metacognitive Calibration

How do calibration mechanisms affect decision performance and appropriateness of AI reliance?

CHI '24"Are You Really Sure?'' Understanding the Effects of Human Self-Confidence Calibration in AI-Assisted Decision Making

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As Confidence Aligns: Understanding the Effect of AI Confidence on Human Self-confidence in Human-AI Decision Making

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