Gaole He

schoolDelft University of Technologybar_chart#2385 Global Rank

Total Papers

HCI Rank

#2385

Research Areas

Years Active

Recent Publications

Is Conversational XAI All You Need? Human-AI Decision Making With a Conversational XAI Assistant

Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI methods with conversational user interfaces can increase user engagement and b…

CHI '251st AuthorHuman-LLM Collaboration +1

Plan-Then-Execute: An Empirical Study of User Trust and Team Performance When Using LLM Agents As A Daily Assistant

Since the explosion in popularity of ChatGPT, large language models (LLMs) have continued to impact our everyday lives. Equipped with external tools that are designed for a specific purpose (e.g., for flight booking or an alarm clock), LLM agents exercise an increasing capability to assist humans in their daily work.…

CHI '242nd AuthorAI-Assisted Decision-Making & Automation +1

Dealing with Uncertainty: Understanding the Impact of Prognostic Versus Diagnostic Tasks on Trust and Reliance in Human-AI Decision Making

While existing literature has explored and revealed several insights pertaining to the role of human factors (e.g., prior experience, domain knowledge) and attributes of AI systems (e.g., accuracy, trustworthiness), there is a limited understanding around how the important task characteristics of complexity and uncert…

CSCW '231st AuthorXAI 2

How Stated Accuracy of an AI System and Analogies to Explain Accuracy Affect Human Reliance on the System

AI systems are increasingly being used to support human decision making. It is important that AI advice is followed appropriately. However, according to existing literature, users typically under-rely or over-rely on AI systems, and this leads to sub-optimal team performance. In this context, we investigate the role o…

CHI '231st AuthorExplainable AI (XAI) +2

Knowing About Knowing: An Illusion of Human Competence Can Hinder Appropriate Reliance on AI Systems

The dazzling promises of AI systems to augment humans in various tasks hinge on whether humans can appropriately rely on them. Recent research has shown that appropriate reliance is the key to achieving complementary team performance in AI-assisted decision making. This paper addresses an under-explored problem of whe…

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