Timothy Bickmore

schoolNortheastern Universitybar_chart#983 Global Rank

Total Papers

HCI Rank

#983

Research Areas

Years Active

Recent Publications

Balancing Efficiency and Empathy: Healthcare Providers' Perspectives on AI-Supported Workflows for Serious Illness Conversations in the Emergency Department

Serious Illness Conversations (SICs)—discussions about values and care preferences for patients with life-threatening illness—rarely occur in Emergency Departments (EDs), despite evidence that early conversations improve care alignment and reduce unnecessary interventions. We interviewed 11 ED providers to identify ch…

CSCW '25CorrespondingHumanized AI: Avatars, Agents, and Voice Assistants

Virtual agent-based communication skills training to facilitate health persuasion among peers

Many laypeople are motivated to improve the health behavior of their family or friends but do not know where to start, especially if the health behavior is potentially stigmatizing or controversial. We present an approach that uses virtual agents to coach community-based volunteers in health counseling techniques, suc…

CHI '25CorrespondingHuman-LLM Collaboration +2

Scaffolding Empathy: Training Counselors with Simulated Patients and Utterance-level Performance Visualizations

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by providing frequent, detailed feedback to trainees as they interact with a simulated…

CHI '234th AuthorSocial Platform Design & User Behavior +1

"Everyone is Covered": Exploring the Role of Online Interactions in Facilitating Connection and Social Support in Black Churches

Faith institutions provide social support and community care for many in the United States (U.S.). Notably, churches with predominantly Black populations have served as a site for social change and care provision, historically and in contemporary society. However, the pandemic has emphasised how localising these care…

CHI '225th+ AuthorMental Health Apps & Online Support Communities +2

Community Dynamics in Technospiritual Interventions: Lessons Learned from a Church-based mHealth Pilot

HCI researchers have increasingly examined how social context shapes health behaviors. Much of this work operates at the interpersonal level. Communities such as churches play important roles in supporting wellbeing and addressing health inequities. While some work has investigated creating digital health tools for re…

CHI '22CorrespondingVR Medical Training & Rehabilitation

A Virtual Counselor for Breast Cancer Genetic Counseling: Adaptive Pedagogy Leads to Greater Knowledge Gain

We describe an automated, multimodal embodied conversational agent that plays the role of a genetic counselor, designed to communicate breast cancer risk and the recommended medical guidelines to women. The counselor’s dialogue is driven by intelligent tutoring systems techniques, risk communication principles, and in…

CHI '215th+ AuthorGender & Race Issues in HCI +1

Examining the Intersections of Race, Religion & Community Technologies: A Photovoice Study

Churches have historically played an important role in Black American communities, catalyzing the pursuit of aims such as social justice, community organization, and health promotion. However, researchers have rarely examined how technology can support an assets-based approach to these efforts, nor the implications of…

CHI '205th+ AuthorHonorable MentionCitizen Science & Crowdsourced Data +2

Investigating Opportunities for Crowdsourcing in Church-Based Health Interventions: A Participatory Design Study

Churches play a major role in providing social support to address health inequities within Black communities, in part by connecting members to key organizations and services. While public health has a history of disseminating interventions in faith communities, little work has explored the use of crowdsourcing to tail…

IUI '18CorrespondingVoice User Interface (VUI) Design +1

Quester: A Speech-based Question Answering Support System for Oral Presentations

Current slideware, such as PowerPoint, reinforces the delivery of linear oral presentations. In settings such as question answering sessions or review lectures, more extemporaneous and dynamic presentations are required. An intelligent system that can automatically identify and display the slides most related to the p…

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