Menglin Zhao

schoolNortheastern Universitybar_chart#7372 Global Rank

Total Papers

HCI Rank

#7372

Research Areas

Years Active

Recent Publications

Balancing Efficiency and Empathy: Healthcare Providers' Perspectives on AI-Supported Workflows for Serious Illness Conversations in the Emergency Department

Serious Illness Conversations (SICs)—discussions about values and care preferences for patients with life-threatening illness—rarely occur in Emergency Departments (EDs), despite evidence that early conversations improve care alignment and reduce unnecessary interventions. We interviewed 11 ED providers to identify ch…

CHI '262nd AuthorTelemedicine & Remote Patient Monitoring +1

Exploring Collaboration Breakdowns Between Provider Teams and Patients in Post-Surgery Care

Post-surgery care involves ongoing collaboration between provider teams and patients, which starts from post-surgery hospitalization through home recovery after discharge. While prior HCI research has primarily examined patients’ challenges at home, less is known about how provider teams coordinate discharge preparati…

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