Faisal M. Lalani

schoolUniversity of Coloradobar_chart#2974 Global Rank

Total Papers

HCI Rank

#2974

Research Areas

Years Active

Recent Publications

Building Benchmarks from the Ground Up: Community-Centered Evaluation of LLMs in Healthcare Chatbot Settings

Large Language Models (LLMs) are typically evaluated through general or domain-specific benchmarks testing capabilities that often lack grounding in the lived realities of end users. Critical domains such as healthcare require evaluations that extend beyond artificial or simulated tasks to reflect the everyday needs,…

CHI '252nd AuthorAI-Assisted Decision-Making & Automation +2

Talking About the Assumption in the Room

The reference to assumptions in how practitioners use or interact with machine learning (ML) systems is ubiquitous in HCI and responsible ML discourse. However, what remains unclear from prior works is the conceptualization of assumptions and how practitioners identify and handle assumptions throughout their workflows…

CSCW '224th AuthorPolitics, Polarization and Partisanship; Politics, Polarization and Partisanship

Voting with the stars: Analyzing Partisan Engagement between Celebrities and Politicians in India

Celebrity influencers are increasingly central to political discourse as they engage in, and get engaged with, on matters of electoral importance. In this paper, using Twitter data from 1432 sportspersons and entertainers and their engagement with the 1000 of the most followed ruling party and opposition politicians f…

CHI '202nd AuthorMental Health Apps & Online Support Communities +2

"Like Shock Absorbers": Understanding the Human Infrastructures of Technology-Mediated Mental Health Support

Significant research in HCI and beyond has sought to understand end-user needs in formal and informal technology-mediated mental health support (TMMHS) systems. However, little work has been done to understand the experiences and needs of the individuals who power or support these systems, particularly in the Global S…

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