Michal Luria

schoolCarnegie Mellon Universitybar_chart#1244 Global Rank

Total Papers

HCI Rank

#1244

Research Areas

Years Active

Recent Publications

Letters from the Future: Exploring Ethical Dilemmas in the Design of Social Agents

We present a case-study of using Ethnographic Experiential Futures (EXF) to surface underlying divergences, tensions and dilemmas implicit in views of the futures of "social agents" among professional researchers familiar with the state of the art. Based on expert interviews, we designed three "letters from the future…

DIS '212nd AuthorAgent Personality & Anthropomorphism +1

Social Robots in Service Contexts: Exploring the Rewards and Risks of Personalization and Re-embodiment

Social agents and robots are moving into front-line positions in brick and mortar services, taking on roles where they directly interact with customers. These agents could potentially recognize customers to personalize service. Will customers like this, or might they feel monitored and profiled? Robots could also re-e…

DIS '213rd AuthorSocial Robot Interaction +2

Collection of Metaphors for Human-Robot Interaction

The word “robot” frequently conjures unrealistic expectations of utilitarian perfection: tireless, efficient, and flawless agents. However, real-world robots are far from perfect - they fail and make mistakes. Thus, roboticists should consider altering their current assumptions and cultivating new perspectives that ac…

DIS '201st AuthorAgent Personality & Anthropomorphism +1

Robotic Futures: Learning about Personally-Owned Agents through Performance

Agents that support spoken interaction (e.g., Amazon Echo) are designed for social spaces like the home, yet designers know little about how they should respond to social activity around them. We set out to reconsider current one-on-one interactions with agents, and explore the design space of future socially sophisti…

HRI '202nd AuthorHonorable MentionSocial Robot Interaction +1

Not Some Random Agent: Multi-person interactions with a personalizing service robot

Service robots often perform their main functions in public settings, interacting with more than one person at a time. How these robots should handle the affairs of individual users while also behaving appropriately when others are present is an open question. One option is to design for flexible agent embodiment: let…

CHI '201st AuthorAI Ethics, Fairness & Accountability +2

Social Boundaries for Personal Agents in the Interpersonal Space of the Home

The presence of voice activated personal assistants (VAPAs) in people's homes rises each year [31]. Industry efforts are invested in making interactions with VAPAs more personal by leveraging information from messages and calendars, and by accessing user accounts for 3rd party services. However, the use of personal da…

CHI '202nd AuthorConversational Chatbots +1

It Takes a Village: Integrating an Adaptive Chatbot into an Online Gaming Community

While the majority of research in chatbot design has focused on creating chatbots that engage with users one-on-one, less work has focused on the design of conversational agents for online communities. In this paper we present results from a three week test of a social chatbot in an established online community. Durin…

CHI '192nd AuthorConversational Chatbots +1

Beyond Dyadic Interactions: Considering Chatbots as Community Members

Chatbots have grown as a space for research and development in recent years due both to the realization of their commercial potential and to advancements in language processing that have facilitated more natural conversations. However, nearly all chatbots to date have been designed for dyadic, one-on-one communication…

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