Shuhao Ma

schoolUniversity of Lisbonbar_chart#2551 Global Rank

Total Papers

HCI Rank

#2551

Research Areas

Years Active

Recent Publications

Revisiting Worker-Centered Design: Tensions, Blind Spots, and Action Spaces

Worker-Centered Design (WCD) has gained prominence over the past decade, offering researchers and practitioners ways to engage worker agency and support collective actions for workers. Yet few studies have systematically revisited WCD itself, examining its implementations, challenges, and practical impact. Through a f…

CSCW '254th AuthorTechnology's Impact on (Im)migration

Speculating Migrant Possible Worlds through Magic Machines

Migration and technology studies increasingly recognize the importance of incorporating migrant perspectives in design processes. Speculative design methods have emerged as powerful tools for imagining alternative futures, particularly when working with marginalized communities. However, there remains a gap in underst…

CHI '251st AuthorImpact of Automation on Work +1

Speculative Job Design: Probing Alternative Opportunities for Gig Workers in an Automated Future

Automation is reshaping the gig economy, raising urgent concerns about worker displacement. With the global rise in gig workers, there is an increasing urgency for HCI and design research to focus on the impact of designing automation technologies on labor dynamics. This study introduces speculative job design researc…

DIS '241st AuthorGig Economy Platforms +1

"My Sense of Morality Leads to My Suffering, Battling, and Arguing": The Role of Platform Designers in (Un)Deciding Gig Worker Issues

HCI and design studies have increasingly identified challenges for gig workers and advocated for designs centered around worker justice. However, there's an existing research gap in understanding how platform designers approach gig worker issues in their practice. Our study engaged ten platform designers from food del…

DIS '231st AuthorElderly Care & Dementia Support +2

Uncovering Gig Worker-Centered Design Opportunities in Food Delivery Work

The gig economy and digital labor platforms, such as food delivery, have become essential while also troubling the current socioeconomic landscape. Delivery platforms promise entry-level work, flexibility, and other benefits. However, researchers remain divided on if these platforms benefit workers and society at larg…

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