Cliff Lampe

schoolUniversity of Michiganbar_chart#2571 Global Rank

Total Papers

HCI Rank

#2571

Research Areas

Years Active

Recent Publications

Interpretability Gone Bad: The Role of Bounded Rationality in How Practitioners Understand Machine Learning

While interpretability tools are intended to help people better understand machine learning (ML), we find that they can, in fact, impair understanding. This paper presents a pre-registered, controlled experiment showing that ML practitioners (N=119) spent 5x less time on task, and were 17% less accurate about the data…

CSCW '22CorrespondingChanges in Platform Designs; Changes in Platform Designs

The Use of Negative Interface Cues to Change Perceptions of Online Retributive Harassment

Online retributive harassment refers to a range of abusive online behaviors targeted at offenders with the intent of sanctioning norm violations. Online retributive harassment is common in online interactions, can be devastating in its effect, and is hard to moderate. We examined the role that negative interface cues…

CSCW '185th+ AuthorNorms and Rules in Online Communities

The Internet’s Hidden Rules: An Empirical Study of Reddit Norm Violations at Micro, Meso, and Macro Scales

Norms are central to how online communities are governed. Yet, norms are also emergent, arise from interaction, and can vary significantly between communities---making them challenging to study at scale. In this paper, we study community norms on Reddit in a large-scale, empirical manner. Via 2.8M comments removed by…

CSCW '18CorrespondingOnline Harassment and Content Moderation

Classification and Its Consequences for Online Harassment: Design Insights from HeartMob

Online harassment is a pervasive and pernicious problem. Techniques like natural language processing and machine learning are promising approaches for identifying abusive language, but they fail to address structural power imbalances perpetuated by automated labeling and classification. Similarly, platform policies an…

CHI '185th+ AuthorGender & Race Issues in HCI +2

Intersectionality as a Lens to Promote Equity and Inclusivity within SIGCHI

The ACM SIGCHI community has been at the forefront of addressing issues of equity and inclusivity in the design and use of technology, accounting for various aspects of users’ identities such as gender, ethnicity, and sexuality. With this panel, we wish to explore how we, as SIGCHI, might better target similar goals o…

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