Xander Koo

schoolGeorgia Institute of Technologybar_chart#3567 Global Rank

Total Papers

HCI Rank

#3567

Research Areas

Years Active

Recent Publications

Metrics and Macchiatos: Challenges for Service-Industry Workers and the Need for Worker-Driven ICTs

Nearly 30 million people work in the foodservice and retail industries in the United States, representing approximately 18 percent of the total U.S. workforce. These service-industry workers contend with pressures from algorithmic management and other workplace technologies, yet they typically do not benefit from tech…

CSCW '244th AuthorSession 1d: Understanding and Shaping Online Behavior

Understanding Online Discussion Across Difference: Insights from Gun Discourse on Reddit

When discussing difficult topics online, is it common to meaningfully engage with people from diverse perspectives? Why or why not? Could features of the online environment be redesigned to encourage civil conversation across difference? To investigate these questions, we need to explore them in a particular context.…

CSCW '243rd AuthorSession 1e: Empowering Data Work

Reimagining Meaningful Data Work through Citizen Science

Data work is often completed by crowdworkers, who are routinely dehumanized, disempowered, and sidelined. We turn to citizen science to reimagine data work, highlighting collaborative relationships between citizen science project managers and volunteers. Though citizen science and traditional crowd work entail similar…

CHI '242nd AuthorExplainable AI (XAI) +2

Mapping the Design Space of Teachable Social Media Feed Experiences

Social media feeds are deeply personal spaces that reflect individual values and preferences. However, top-down, platform-wide content algorithms can reduce users' sense of agency and fail to account for nuanced experiences and values. Drawing on the paradigm of interactive machine teaching (IMT), an interaction frame…

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