Renkai Ma

schoolPennsylvania State Universitybar_chart#795 Global Rank

Total Papers

HCI Rank

#795

Research Areas

Years Active

Recent Publications

Weighing Benefits and Harms: Parental Mediation on Social Video Platforms

Children's increasing use of social video platforms like YouTube and TikTok raises safety concerns for parents, yet little research explores how they mediate their children's social video consumption. Previous studies often treat online harms and benefits as outcomes of parental mediation, overlooking how these factor…

CSCW '242nd AuthorSession 4c: Data Donation, Privacy and Security

Collective Privacy Sensemaking on Social Media about Period and Fertility Tracking post Roe v. Wade

On June 24, 2022, the U.S. Supreme Court overturned Roe v Wade, which has led to full bans on most abortions in 14 states within one year. Many people in the U.S. use period and fertility tracking apps for reproductive healthcare and concerns have arisen about the privacy risks these apps might pose in the wake of Roe…

DIS '241st AuthorTeleoperated Driving +2

Labeling in the Dark: Exploring Content Creators’ and Consumers’ Experiences with Content Classification for Child Safety on YouTube

Protecting children’s online privacy is paramount. Online platforms seek to enhance child privacy protection by implementing new classification systems into their content moderation practices. One prominent example is YouTube’s “made for kids” (MFK) classification. However, traditional content moderation focuses on ma…

CHI '242nd AuthorOnline Harassment & Counter-Tools +1

Community Begins Where Moderation Ends: Peer Support and Its Implications for Community-Based Rehabilitation

Moderation systems of online games often follow a retributive model inspired by real-world criminal justice, expecting that punishments can help users to reform behavior. However, decades of criminological research show that punishments alone do not work and call for a rehabilitative approach, such as community-based…

CSCW '231st AuthorModeration I

How Users Experience Moderation?: A Systematic Literature Review

Researchers across various fields have investigated how users experience moderation with different perspectives and methodologies. At present, there is a pressing need to synthesize and extract key insights from prior literature in order to formulate a systematic understanding of what constitutes a moderation experien…

CSCW '231st AuthorModeration III

“Defaulting to boilerplate answers, they didn’t engage in a genuine conversation”: Dimensions of Transparency Design in Creator Moderation

Transparency matters a lot to people who experience moderation on online platforms; much CSCW research has viewed offering explanations as one of the primary solutions to enhance moderation transparency. However, relatively little attention has been paid to unpacking what transparency entails in moderation design, esp…

CHI '231st AuthorGame UX & Player Behavior +1

Transparency, Fairness, and Coping: How Players Experience Moderation in Multiplayer Online Games

Multiplayer online games seek to address toxic behaviors such as trolling and griefing through behavior moderation, where penalties such as chat restriction or account suspension are issued against toxic players in the hope that punishments create a teachable moment for punished players to reflect and improve future b…

CHI '231st AuthorSocial Platform Design & User Behavior +1

Multi-Platform Content Creation: The Configuration of Creator Ecology through Platform Prioritization, Content Synchronization, and Audience Management

Online platforms like YouTube and Instagram have enabled the platformization and monetization of creative work, allowing content creators to derive revenue and thrive in a creator economy. While much work has been done to understand content creation on single platforms, the creative practice often involves content cre…

CSCW '221st AuthorPlatform Moderation; Platform Moderation

“I’m not sure what difference is between their content and mine, other than the person itself”: A Study of Fairness Perception of Content Moderation on YouTube

How social media platforms could fairly conduct content moderation is gaining attention from society at large. Researchers from HCI and CSCW have investigated whether certain factors could affect how users perceive moderation decisions as fair or unfair. However, little attention has been paid to unpacking or elaborat…

CSCW '221st AuthorGames and Music; Games and Music

Esports Governance: An Analysis of Rule Enforcement in League of Legends

Esports, like traditional sports, face governance challenges such as foul play and match fixing. The esports industry has seen various attempts at governance structure but is yet to form a consensus. In this study, we explore esports governance in League of Legends (LoL), a major esports title. Through a two-stage, mi…

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