lightbulb现实痛点数字金融伤害、财务脆弱性与支持消费者在数字金融产品中面临技术驱动的财务虐待和投诉难题。CHI '24Shortchanged: Uncovering and Analyzing Intimate Partner Financial Abuse in Consumer Complaints
lightbulb现实痛点数字金融伤害、财务脆弱性与支持精神健康问题用户难以通过现有金融工具管理个人财务。CHI '21Financial Technologies in the Cycle of Poor Mental Health and Financial Hardship: Towards Financial Citizenship