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Social Computing, Communities, and Public Information / Online Community Governance, Rule Evolution, and Moderator Collaboration

New users struggle to understand implicit norms in large online communities, causing friction and negative experience.

lightbulbPractical problemOnline Community Governance, Rule Evolution, and Moderator Collaboration

New users struggle to understand implicit norms in large online communities, causing friction and negative experience.

CSCW '23How People Initiate and Respond to Discussions Around Online Community Norms: A Preliminary Analysis on Meta Stack Overflow Discussions

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Users' emotional expression about misinformation on social media easily provokes conflict and polarization.

CHI '25Community Fact-Checks Trigger Moral Outrage in Replies to Misleading Posts on Social Media

lightbulbPractical problemOnline Community Governance, Rule Evolution, and Moderator Collaboration

Traditional punitive management strategies often fail to meet needs of victims and stakeholders.

CHI '25The Design Space for Online Restorative Justice Tools: A Case Study with ApoloBot

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Volunteer developer attrition affects sustainability of social-mission platforms.

CHI '25Blending Code and Cause: Understanding the Dynamic Motivations of Volunteer Developers in community-driven FOSS projects

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Film production education lacks low-cost, practical hands-on training tools.

CHI '25PolicyCraft: Supporting Collaborative and Participatory Policy Design through Case-Grounded Deliberation

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Online communities struggle to motivate users to continuously create high-quality content and follow community norms.

CHI '25Does Positive Reinforcement Work?: A Quasi-Experimental Study of the Effects of Positive Feedback on Reddit

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Online communities mostly use punitive measures to govern content and behavior, making it difficult to help users learn norms.

CSCW '24Proactively Supporting Online Community Health Through Mechanisms of Positive Reinforcement

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