helpResearch questionOnline Peer Support and Community Mutual Aid
How do online volunteers assess and respond to potential suicide risk?Direction: Health, Healthcare, and Wellbeing
Online Peer Support and Community Mutual Aid
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28
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2024
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28 items
helpResearch questionOnline Peer Support and Community Mutual Aid
Which technology designs can effectively help online volunteers support people with suicidal ideation?helpResearch questionOnline Peer Support and Community Mutual Aid
Under policies strictly restricting discussion of suicidal speech, how can volunteer care and support work be optimized?lightbulbPractical problemOnline Peer Support and Community Mutual Aid
Online volunteers lack effective tools to assess suicide risk and provide support.helpResearch questionOnline Peer Support and Community Mutual Aid
How can persuasive reminder features be designed to promote peer support among veterans?helpResearch questionOnline Peer Support and Community Mutual Aid
Can customized, contextualized reminder messages more effectively promote connections and support among veterans?helpResearch questionOnline Peer Support and Community Mutual Aid
Can participatory design improve veterans' acceptance and engagement with mental health technology?lightbulbPractical problemOnline Peer Support and Community Mutual Aid
Veterans struggle to maintain long-term peer support connections, and mental health problems fail to improve sustainably.helpResearch questionOnline Peer Support and Community Mutual Aid
How do existing computational models capture and quantify empathy in text?helpResearch questionOnline Peer Support and Community Mutual Aid
How do human perceptions of empathy differ from computational model results?helpResearch questionOnline Peer Support and Community Mutual Aid
How should text interaction in online psychological support be optimized to more effectively convey empathy?lightbulbPractical problemOnline Peer Support and Community Mutual Aid
Efficient empathy transmission remains difficult in online psychological support.helpResearch questionOnline Peer Support and Community Mutual Aid
How do support needs and behavior patterns of postpartum depression users differ across online communities?helpResearch questionOnline Peer Support and Community Mutual Aid
How do online community support dynamics (e.g., emotional support, informational support) affect postpartum depression users' experiences?helpResearch questionOnline Peer Support and Community Mutual Aid
How can more effective online communities be designed to meet postpartum depression users' support needs?lightbulbPractical problemOnline Peer Support and Community Mutual Aid
Mothers with postpartum depression struggle to seek effective help when traditional support is insufficient.helpResearch questionOnline Peer Support and Community Mutual Aid
How can multiple metrics evaluate success of peer counseling on online mental health platforms?helpResearch questionOnline Peer Support and Community Mutual Aid
Which linguistic predictive factors are associated with different success metrics for peer counseling?helpResearch questionOnline Peer Support and Community Mutual Aid
Is there consistency or potential contradiction among different success metrics?lightbulbPractical problemOnline Peer Support and Community Mutual Aid
Users struggle to judge whether counseling on online mental health platforms is effective.helpResearch questionOnline Peer Support and Community Mutual Aid
What motivates young people to use online mental health self-screening tools?helpResearch questionOnline Peer Support and Community Mutual Aid
How does self-screening tool feedback affect young people's subsequent behavior?helpResearch questionOnline Peer Support and Community Mutual Aid
How can mental health self-screening tools for young people be designed to provide more effective behavioral guidance?lightbulbPractical problemOnline Peer Support and Community Mutual Aid
Young people have mental health problems but do not know how to seek help.helpResearch questionOnline Peer Support and Community Mutual Aid
How does community knowledge of support seekers (e.g., participation duration and post count) affect their satisfaction expression regarding received comments?helpResearch questionOnline Peer Support and Community Mutual Aid
How does the match between informational and emotional support affect support seekers' satisfaction with comments?helpResearch questionOnline Peer Support and Community Mutual Aid
Under what conditions does emotional support drive satisfaction expression more than informational support?lightbulbPractical problemOnline Peer Support and Community Mutual Aid
Users in mental health communities may lack effective methods to evaluate whether received support is satisfactory.Related papers
CHI 2024
"If This Person is Suicidal, What Do I Do?": Designing Computational Approaches to Help Online Volunteers Respond to Suicidality
Logan Stapleton, Sunniva Liu, Cindy Liu
CHI 2024
"Butt call me once you get a chance to chat 🙂" : Designing Persuasive Reminders for Veterans to Facilitate Peer-Mentor Support
Md. Romael Haque, Zeno Franco, Praveen Madiraju
CHI 2024
Machine and Human Understanding of Empathy in Online Peer Support: A Cognitive Behavioral Approach
Sara Syed, Zainab Iftikhar, Amy Wei Xiao
CHI 2023
Understanding the Online Social Support Dynamics for Postpartum Depression
Farhat Tasnim Progga, Avanthika Senthil Kumar, Sabirat Rubya
CHI 2023
Metrics for Peer Counseling: Triangulating Success Outcomes for Online Therapy Platforms
Tony Wang, Haard K Shah, Raj Sanjay Shah
CHI 2022
"I Wanted to See How Bad It Was": Online Self-screening as a Critical Transition Point Among Young Adults with Common Mental Health Conditions
Kaylee Payne Kruzan, Jonah Meyerhoff, Theresa Nguyen
CHI 2021
Effects of Support-Seekers’ Community Knowledge on Their Expressed Satisfaction with the Received Comments in Mental Health Communities
Zhenhui Peng, Xiaojuan Ma, Diyi Yang
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