Amy Wei Xiao

schoolBrown Universitybar_chart#8457 Global Rank

Total Papers

HCI Rank

#8457

Research Areas

Years Active

Recent Publications

Tone Indicators: Designing Accessible CMC Cues for Neurodiverse Users

As messaging becomes increasingly salient to social connection and well-being, there exists a gap in understanding and support for neurodivergent users who may struggle with interpreting tone in computer-mediated communication (CMC). We look to existing accessibility practices among neurodivergent communities to thus…

CHI '243rd AuthorConversational Chatbots +1

Machine and Human Understanding of Empathy in Online Peer Support: A Cognitive Behavioral Approach

Online peer support provides space for individuals to connect with others and seek support. However, while empathy is critical for effective support, studies have found that highly empathetic support on these platforms can be rare. Using data from online peer support platforms, we conducted a mixed-methods analysis to…

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