Keeping Designers in the Loop: Communicating Inherent Algorithmic Trade-offs Across Multiple Objectives

Explainable AI (XAI)AI-Assisted Decision-Making & AutomationPrivacy by Design & User ControlSoftware Engineers & DevelopersUI/UX DesignersHCI Researchers

Artificial intelligence algorithms have been used to enhance a wide variety of products and services, including assisting human decision making in high-stake contexts. However, these algorithms are complex and have trade-offs, notably between prediction accuracy and fairness to population subgroups. This makes it hard for designers to understand algorithms and design products or services in a way that respects users' goals, values, and needs. We proposed a method to help designers and users explore algorithms, visualize their trade-offs, and select algorithms with trade-offs consistent with their goals and needs. We evaluated our method on the problem of predicting criminal defendants' likelihood to re-offend through (i) a large-scale Amazon Mechanical Turk experiment, and (ii) in-depth interviews with domain experts. Our evaluations show that our method can help designers and users of these systems better understand and navigate algorithmic trade-offs. This paper contributes a new way of providing designers the ability to understand and control the outcomes of algorithmic systems they are creating.

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https://hci.top/en/papers/dis/39146/2020

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DOI: https://dl.acm.org/doi/abs/10.1145/3357236.3395528
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Source
DIS
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Year
2020
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Authors
6 authors
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Subtopics
Explainable AI (XAI), AI-Assisted Decision-Making & Automation, Privacy by Design & User Control
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Software Engineers & Developers, UI/UX Designers, HCI Researchers
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Abstract only
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