Socio-technical Opportunities in Long-Distance Communication Between Siblings with a Large Age Difference

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Remote Work Tools & ExperienceCommunity Engagement & Civic TechnologyParticipatory DesignSocial WorkersFamily Caregivers

Title of the Paper

Socio-technical Opportunities in Long-Distance Communication Between Siblings with a Large Age Difference

Paper Information

  • Subject Area: Computer Science, Human-Computer Interaction (HCI); focused on long-distance communication and interaction design for geographically separated families.
  • Keywords: sibling relationships, large age difference, children, computer-mediated communication, non-Western, distributed families

Research Background and Issues

  • Identified Problems/Challenges:

    • Maintaining relationships between siblings with a large age difference is challenging, especially under conditions of geographical separation and differing social statuses.
    • Current technology designs primarily focus on parent-child or intergenerational interactions, with insufficient research on communication between siblings with significant age differences.
    • The importance of socio-cultural contexts in sibling relationships has been overlooked.
  • Why the Issue is Important:

    • Siblings play a long-term and significant role in emotional support and socio-psychological development.
    • In China, the abolition of the "one-child policy" has led to more common sibling structures with large age differences.
    • Enhancing long-distance communication between siblings can help maintain family connections and a sense of social belonging.
  • Research Motivation and Related Work:

    • Previous studies have predominantly focused on long-distance communication among other family members, with limited attention to technological support for siblings with large age differences.
    • Most prior research is based on Western contexts, with little exploration of cross-cultural family communication in non-Western settings, such as China.

Solution

  • Proposed Research Method:

    • Adopt qualitative methods, including diary studies and semi-structured interviews, to study Chinese families with siblings of significant age differences.
    • Investigate communication methods, supportive roles, and socio-technical challenges among siblings, particularly from a multi-stakeholder perspective involving parents and siblings.
  • Innovative Aspects of the Research:

    • Focus on sibling communication in distributed family settings, providing insights from non-Western cultural contexts.
    • Systematically identify key factors that facilitate or hinder long-distance sibling communication from the perspectives of multiple stakeholders (siblings and parents).
    • Consider dynamics of competition, intimacy, and relationships in the context of large age differences.
  • Implementation Steps/Key Techniques:

    • Diary Studies: Collect detailed information on siblings' long-distance communication over two weeks, including media used, duration, etc.
    • Semi-structured Interviews: Conduct interviews with siblings (both younger and older) and parents to analyze communication needs, challenges, and dynamics from different perspectives.
    • Qualitative Data Analysis: Perform open coding and thematic categorization based on grounded theory to propose improvements for remote communication technologies.

Research Outcomes

  • Specific Findings:

    • Described relationship patterns among siblings with large age differences: older siblings often act as "pseudo-parental" figures, while younger siblings exhibit competition for parental resources.
    • Summarized the facilitative roles of parents and older siblings in long-distance communication, including topic guidance, technical support, and logistical assistance.
    • Identified communication barriers in existing technologies for multi-participant environments, such as audio quality, screen display, and privacy issues.
  • Comparison with Existing Solutions:

    • This study expands the scope of technology design to support family communication in non-Western contexts.
    • Emphasized how to better support child-led conversations in sibling dialogues under conditions of power asymmetry, which goes beyond traditional designs focused on parental roles.
  • Experimental or Evaluation Results:

    • Data showed that sibling communication is primarily short, informal, and dominated by older siblings, with parental involvement being crucial for maintaining communication.
    • Younger siblings generally expressed a desire to reduce dependence on parental involvement and interact more freely and autonomously with their siblings.
  • Limitations and Future Directions:

    • The cultural specificity of the study (China) may limit the generalizability of findings to other cultures.
    • Data collection was conducted primarily during the pandemic, which may affect the universality of communication patterns.
    • Future Work Suggestions:
      • Extend the study to broader cultural and social contexts to validate the applicability of the findings.
      • Incorporate quantitative research to verify trends across larger sample sizes.
      • Explore how automated or intelligent systems can dynamically balance the needs of multiple stakeholders.

Conclusion

This paper explores the characteristics of long-distance communication between siblings with large age differences in distributed families and proposes potential design directions for enhancing technological support. By adopting a non-Western perspective, the study deepens the understanding of family communication technologies in terms of cultural contexts, relationship dynamics, and multi-stakeholder needs, offering specific socio-technical design recommendations.

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https://hci.top/en/papers/chi/95732/2023

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DOI: https://doi.org/10.1145/3544548.3580720
At a Glance

Paper Snapshot

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Source
CHI
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Year
2023
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Award
Honorable Mention
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Authors
3 authors
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Subtopics
Remote Work Tools & Experience, Community Engagement & Civic Technology, Participatory Design
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Professions
Social Workers, Family Caregivers
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