Melissa Mazmanian

schoolUniversity of California, Irvinebar_chart#1094 Global Rank

Total Papers

HCI Rank

#1094

Research Areas

Years Active

Recent Publications

Designing for Resistance: Analyzing Data Work Among Direct Service Providers

Information systems, such as electronic health records (EHRs) and case note software, increasingly support direct service providers (DSPs) in social service administration. Previous scholarship examined how these digital interventions enhance care but also create unintended consequences for DSPs and their clients. Des…

CSCW '21CorrespondingReflections on Tech and CSCW

Playing the Hiring Game: Class-Based Emotional Experiences and Tactics in Elite Hiring

While studies have shown that graduates from elite universities enjoy high employment rates, they do not tell the story of how students from different social class backgrounds experience the hiring process. We address this question by interviewing upper-middle-class (UMC) and working- and middle-class (WMC) Computer S…

CHI '21CorrespondingSocial Platform Design & User Behavior +2

What Are You Doing With Your Phone?: How Social Class Frames Parent-Teen Tensions around Teens’ Smartphone Use

Social class contexts shape parents’ guiding principles around teens’ smartphone use. These contexts can affect how parents coach and censor their teens’ smartphone use and can create tensions in the home. Through 174 interviews (87 parent-teen dyads), we find that upper-middle-class families generally adopt an orient…

CSCW '19CorrespondingProtest and participation

Information Materialities of Citizen Communication in the U.S. Congress

In this paper, we use a materiality lens to explore how information and communication technologies condition interaction between citizens and policymakers of the U.S. Congress. We work with ethnographic data - six months of observation in Washington D.C. and 48 interviews with staff in the House of Representatives. Cu…

CSCW '19CorrespondingHonorable MentionYouth and Resilience

Orienting to Networked Grief: Situated perspectives of communal mourning on Facebook

Contemporary American experiences of death and mourning increasingly extend onto social network sites, where friends gather to memorialize the deceased. That ``everyone grieves in their own way'' may be true, but it forecloses important questions about how people evaluate these expressions, their relationship to other…

CSCW '19CorrespondingPolitics and Misinformation

Hashtag Burnout? An Experimental Study Investigating How Political Hashtags Shape Reactions to News Content in a General Audience

Both hashtag activists and news organizations assume that trending political hashtags effectively capture the nowness of social issues that people care about [20]. In fact, news organizations with growing social media presence increasingly capitalize the use of political hashtags in article headlines and social media…

CSCW '185th+ AuthorWorkshop: Data Work in Healthcare: Challenges for Patients, Clinicians and ...

Workshop: Data Work in Healthcare: Challenges for Patients, Clinicians and ...

With the wide adoption of information infrastructures in healthcare (IIH), citizens and healthcare professionals now carry out intensive ‘data work’ as part of their healthcare and self-management practices. For example, citizens use mobile apps to track personal health data for both formal and informal usages, clinic…

CSCW '18CorrespondingChildren, Teens, and Young Adults

How Much is "Too Much"?: The Role of a Smartphone Addiction Narrative in Individuals' Experience of Use

In a mixed methods study of parents and teens (n=200), 87% (n=174) of participants used language consistent with smartphone addiction narratives when asked about their smartphone feelings and use. Mental health researchers and clinicians do not consistently agree about whether smartphone addiction exists nor what it w…

CSCW '184th AuthorHealth and Self-Tracking

Engaging with Health Data: The Interplay Between Self-Tracking Activities and Emotions in Fertility Struggles

Self-tracking data is often seen as a means to reflect and achieve a goal, usually focusing on positive insights and actions. Lately, some studies have discussed the negative consequences of self-tracking, suggesting that people interact with personal data in different ways. We explored how self-tracking activities an…

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