Agata Rozga

schoolGeorgia Institute of Technologybar_chart#9214 Global Rank

Total Papers

HCI Rank

#9214

Research Areas

Years Active

Recent Publications

Sometimes You Need Facts, and Sometimes a Hug: Understanding Older Adults’ Preferences for Explanations in LLM-Based Conversational AI Systems

Designing Conversational AI systems to support older adults requires these systems to explain their behavior in ways that align with older adults’ preferences and context. While prior work has emphasized the importance of AI explainability in building user trust, relatively little is known about older adults’ requirem…

CSCW '235th+ AuthorChatbots and Conversational Agents

"I don’t know how to help with that” - Learning from Limitations of Modern Conversational Agent Systems in Caregiving Networks

While commercial conversational agents (CA) (i.e. Google assistant, Siri, Alexa) are widely used, these systems have limitations in error-handling, flexibility, personalization and overall dialogue management that are amplified in care coordination settings. In this paper, we synthesize and articulate these limitation…

Quick Actions

Share this page

ios_share

X in mail

https://hci.top/en/authors/22287?source=all