Jung-Joo Lee

schoolNational University of Singaporebar_chart#1789 Global Rank

Total Papers

HCI Rank

#1789

Research Areas

Years Active

Recent Publications

Rememo: A Research-through-Design Inquiry Towards an AI-in-the-loop Therapist’s Tool for Dementia Reminiscence

Reminiscence therapy (RT) is a common non-pharmacological intervention in dementia care. Recent technology-mediated interventions have largely focused on people with dementia through solutions that replace human facilitators with conversational agents. However, the relational work of facilitation is critical in the ef…

CHI '265th+ AuthorParticipatory Design +2

"It's Messy...But I Feel Balanced": Unpacking Flexible Worker's Rhythm-Making Practices Using Asset-Based Approach

Flexible work is increasingly pursued as a means of achieving work-life balance, particularly as growing caregiving responsibilities for children and aging family members shape workers’ lives. Yet most HCI research has examined flexibility primarily through productivity and organizational perspectives, with less atten…

CHI '221st AuthorParticipatory Design +1

How HCI Adopts Service Design: Unpacking Current Perceptions and Scopes of Service Design in HCI and Identifying Future Opportunities

Service design has gained tractions in Human-Computer Interaction (HCI) as an approach to deal with changes of technology design scopes. In the meantime, there are confusions around definitions of service design and its relevance to HCI. Despite the co-existence of interests and confusions, little research has been do…

DIS '212nd Author360° Video & Panoramic Content +1

The Overlaps and Boundaries Between Service Design and User Experience Design

The ongoing transition within tech industry towards holistic service journey orchestration pushes user experience design (UXD) closer to service design (SD). At the same time, new digital channels for traditional services pushes SD closer to UXD. The increasing interplay between UXD and SD can cause confusion about th…

CC '21CorrespondingInteractive Data Visualization +2

Datastorming: Crafting Data into Design Materials for Design Students’ Creative Data Literacy

With the wave of data-driven design, data literacy is increasingly important for designers, so current design education aims to incorporate data literacy. However, designing with data can be challenging to design students as it might appear more abstract than tangible. In this research, we explore how design students…

CHI '182nd AuthorKnowledge Worker Tools & Workflows +1

Experience Design meets Service Design – Method Clash or Marriage?

User experience (UX) research is moving from product- and user needs-centric design towards more holistic design for services. At the same time, digitalization is driving the Service Design community towards digital services. Despite the similarity of interests, these two communities have been surprisingly apart. This…

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