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Author: 948

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"Pathways to the Metaverse": Exploring the User Experience Mechanisms Driving Technology Acceptance in Virtual Lab Visits with an LLM-powered Avatar

Metaverse environments combined with large language models (LLMs) enable guided interaction through LLM-powered avatars that function as embodied conversational agents. In our study, we examined how scholars interact with an LLM-powered avatar modeled after a real professor during a virtual reality (VR) tour of a rese…

Xinyi Tu et al.Aalto University

Creating and Evaluating Personas Using Generative AI: A Scoping Review of 81 Articles

As generative AI (GenAI) is increasingly applied in persona development to represent real users, understanding the implications and limitations of this technology is essential for establishing robust practices. This scoping review analyzes how 81 articles (2022-2025) use GenAI techniques for the creation, evaluation,…

Danial Amin et al.University of Vaasa

Are We Still Under-Serving the Underserved?: An Analysis of 56 Blue-Collar Workers Using 2 Online Information Services

We examined the accessibility of online information services (OISs) for underserved communities through a user study involving 56 blue collar participants interacting with a website and an app for five tasks. The blue collar participants were generally unsuccessful on both platforms, with 12.7% (n=7) unable to success…

Jinan Y. Azem et al.Qatar Computing Research Institute

When Personas Talk to You: Evaluating the Evolution of User Personas from Static Profiles to Conversational User Interfaces

The development of persona systems provides a possibility for end users to interact with different persona modalities. In a 54-participant randomized controlled experiment, we compare two persona interaction modalities, document and dialogue personas, both generated using AI approaches from survey data. Overall, dialo…

Ilkka Kaate et al.University of Turku

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"You Always Get an Answer": Analyzing Users' Interaction with AI-Generated Personas Given Unanswerable Questions and Risk of Hallucination

We investigated the presence and acceptance of hallucinations (i.e., accidental misinformation) of an AI-generated persona system that leverages large language models for persona creation from survey data in a 54-user within-subjects experiment. After interacting with the personas, users were given a task to ask the p…

Ilkka Kaate et al.University of Turku

What is User Engagement?: A Systematic Review of 241 Research Articles in Human-Computer Interaction and Beyond

User engagement (UE) is widely discussed in HCI articles, but its definition, reliability, and application remain elusive. This research conducts a systematic literature review of 241 articles from 1993 to 2023 to analyze how UE is defined and measured within the domain of HCI. Our findings reveal significant definiti…

Bernard J. Jansen et al.Hamad Bin Khalifa University

“There’s Something About Noura”: Exploring Think-Aloud Reasonings for Users' Persona Choice in a Design Task

Stakeholders like designers use personas to learn about users. After persona development, stakeholders are usually presented with a persona set. However, there is little research on how stakeholders select a persona from a persona set. A think-aloud analysis with 37 stakeholders who were asked to select a persona for…

SŞ

Sercan Şengün et al.University of Central Florida

Use Cases for Design Personas: A Systematic Review and New Frontiers

Personas represent the needs of users in diverse populations and impact design by endearing empathy and improving communication. While personas have been lauded for their benefits, we could locate no prior review of persona use cases in design, prompting the question: how are personas actually used to achieve these be…

Joni O. Salminen et al.Hamad Bin Khalifa University

A Literature Review of Quantitative Persona Creation

Quantitative persona creation (QPC) has tremendous potential, as HCI researchers and practitioners can leverage user data from online analytics and digital media platforms to better understand their users and customers. However, there is a lack of a systematic overview of the QPC methods and progress made, with no sta…

Joni O. Salminen et al.Hamad Bin Khalifa University

Personas and Analytics: A Comparative User Study of Efficiency and Effectiveness for a User Identification Task

Personas are a well-known technique in human computer interaction. However, there is a lack of rigorous empirical research evaluating personas relative to other methods. In this 34-participant experiment, we compare a persona system and an analytics system, both using identical user data, for efficiency and effectiven…

Joni Salminen et al.University of Vaasa

Is More Better?”: Impact of Multiple Photos on Perception of Persona Profiles

In this research, we investigate if and how more photos than a single headshot can heighten the level of information provided by persona profiles. We conduct eye-tracking experiments and qualitative interviews with variations in the photos: a single headshot, a headshot and images of the persona in different contexts,…

Joni O. Salminen et al.Hamad Bin Khalifa University

Paper Title	Authors	Research Topics	Paper Database	Year
"Pathways to the Metaverse": Exploring the User Experience Mechanisms Driving Technology Acceptance in Virtual Lab Visits with an LLM-powered Avatar Metaverse environments combined with large language models (LLMs) enable guided interaction through LLM-powered avatars that function as embodied conversational agents. In our study, we examined how scholars interact with an LLM-powered avatar modeled after a real professor during a virtual reality (VR) tour of a rese…	XT Xinyi Tu et al.Aalto University
Creating and Evaluating Personas Using Generative AI: A Scoping Review of 81 Articles As generative AI (GenAI) is increasingly applied in persona development to represent real users, understanding the implications and limitations of this technology is essential for establishing robust practices. This scoping review analyzes how 81 articles (2022-2025) use GenAI techniques for the creation, evaluation,…	DA Danial Amin et al.University of Vaasa
Are We Still Under-Serving the Underserved?: An Analysis of 56 Blue-Collar Workers Using 2 Online Information Services We examined the accessibility of online information services (OISs) for underserved communities through a user study involving 56 blue collar participants interacting with a website and an app for five tasks. The blue collar participants were generally unsuccessful on both platforms, with 12.7% (n=7) unable to success…	JA Jinan Y. Azem et al.Qatar Computing Research Institute
When Personas Talk to You: Evaluating the Evolution of User Personas from Static Profiles to Conversational User Interfaces The development of persona systems provides a possibility for end users to interact with different persona modalities. In a 54-participant randomized controlled experiment, we compare two persona interaction modalities, document and dialogue personas, both generated using AI approaches from survey data. Overall, dialo…	IK Ilkka Kaate et al.University of Turku
AdRecommended Learn AI Coding at CodeNow Structured lessons, hands-on projects, and continuous updates for people bringing AI into real development work. Explore Now
"You Always Get an Answer": Analyzing Users' Interaction with AI-Generated Personas Given Unanswerable Questions and Risk of Hallucination We investigated the presence and acceptance of hallucinations (i.e., accidental misinformation) of an AI-generated persona system that leverages large language models for persona creation from survey data in a 54-user within-subjects experiment. After interacting with the personas, users were given a task to ask the p…	IK Ilkka Kaate et al.University of Turku
What is User Engagement?: A Systematic Review of 241 Research Articles in Human-Computer Interaction and Beyond User engagement (UE) is widely discussed in HCI articles, but its definition, reliability, and application remain elusive. This research conducts a systematic literature review of 241 articles from 1993 to 2023 to analyze how UE is defined and measured within the domain of HCI. Our findings reveal significant definiti…	BJ Bernard J. Jansen et al.Hamad Bin Khalifa University
“There’s Something About Noura”: Exploring Think-Aloud Reasonings for Users' Persona Choice in a Design Task Stakeholders like designers use personas to learn about users. After persona development, stakeholders are usually presented with a persona set. However, there is little research on how stakeholders select a persona from a persona set. A think-aloud analysis with 37 stakeholders who were asked to select a persona for…	SŞ Sercan Şengün et al.University of Central Florida
Use Cases for Design Personas: A Systematic Review and New Frontiers Personas represent the needs of users in diverse populations and impact design by endearing empathy and improving communication. While personas have been lauded for their benefits, we could locate no prior review of persona use cases in design, prompting the question: how are personas actually used to achieve these be…	JS Joni O. Salminen et al.Hamad Bin Khalifa University
A Literature Review of Quantitative Persona Creation Quantitative persona creation (QPC) has tremendous potential, as HCI researchers and practitioners can leverage user data from online analytics and digital media platforms to better understand their users and customers. However, there is a lack of a systematic overview of the QPC methods and progress made, with no sta…	JS Joni O. Salminen et al.Hamad Bin Khalifa University
emoji_events Personas and Analytics: A Comparative User Study of Efficiency and Effectiveness for a User Identification Task Personas are a well-known technique in human computer interaction. However, there is a lack of rigorous empirical research evaluating personas relative to other methods. In this 34-participant experiment, we compare a persona system and an analytics system, both using identical user data, for efficiency and effectiven…	JS Joni Salminen et al.University of Vaasa
Is More Better?”: Impact of Multiple Photos on Perception of Persona Profiles In this research, we investigate if and how more photos than a single headshot can heighten the level of information provided by persona profiles. We conduct eye-tracking experiments and qualitative interviews with variations in the photos: a single headshot, a headshot and images of the persona in different contexts,…	JS Joni O. Salminen et al.Hamad Bin Khalifa University