All

Papers

Browse and search HCI research papers from All

Active Filters

Author: 1779

12 results

Degraded Data in Nonprofit Homebrew Databases

Researchers have characterized contexts for information work that are supported by often-messy ecosystems of information systems. Although important infrastructures for information work, little is known about how these less-than-perfect systems affect the data that is managed. We present results of an interview study…

Amy Voida et al.University of Colorado

Towards Culturally Competent Design: A Mulitistakeholder Study of the Adoption and Use of Teletherapy within the Hispanic Community

There has been a call to develop more culturally sensitive designs for mental health technologies to ensure that the needs of diverse communities are met. We conducted an interview study with multiple stakeholders—clients from the Hispanic community (N=10), mental health therapists (N=10), and technology designers (N=…

Fujiko Robledo Yamamoto et al.University of Colorado

Designing for Mental Health Support

Data Siloing as Infrastructural Activism

The refugee support ecosystem in the U.S.-Mexico Borderplex is resource-scarce, dynamic, and transitional, requiring intensive information work. To address coordination challenges among the cross-sector sociotechnical community working at one of the largest ports of entry for asylum seekers, the county government of E…

Shiva Darian et al.New Mexico State University

Technology's Impact on (Im)migration

Understanding Data Usage when Making High-Stakes Frontline Decisions in Homelessness Services

Frontline staff of emergency shelters face challenges such as vicarious trauma, compassion fatigue, and burnout. The technology they use is often not designed to fit their unique needs and can feel burdensome, on top of already cognitively and emotionally taxing work. While existing literature focuses on data-driven t…

Teale W Masrani et al.University of Calgary

Humans vs. AI for Decision Making

AdRecommended

Learn AI Coding at CodeNow

Structured lessons, hands-on projects, and continuous updates for people bringing AI into real development work.

Explore Now

Competing Imaginaries and Partisan Divides in the Data Rhetoric of Advocacy Organizations

Data are wielded to shape public opinion, particularly in electoral contexts where the role and veracity of information is questioned. This post-truth era is characterized by world events in which facts too often are obfuscated and evidential standards are abandoned. To study how data are used to influence pressing an…

Shiva Darian et al.University of Colorado

Advocacy and Civic Tech

“Showing the Context”: A Need for Oligopticonic Information Systems in Homelessness Measurement

Organizations like businesses, governments, and nonprofits often have established milestones to stay focused on their strategic goals. However, public and social sector organizations often have goals that are difficult to measure. To better understand how data can be more sensitively appropriated in difficult-to-measu…

Chris Bopp et al.St. Bonaventure University

Social Behavior

Enacting Data Feminism in Advocacy Data Work

In this paper, we present the results of a study that examines the role of data in nonprofit advocacy work. We conducted semi-structured interviews with 25 individuals who play critical roles in the data work of 18 different advocacy organizations. Our analysis reveals five key stakeholders in advocacy data work---ben…

Shiva Darian et al.University of Colorado

Advocacy and Civic Tech

From Therapy to Teletherapy: Relocating Mental Health Services Online

Numerous studies have highlighted a range of potential benefits of teletherapy for clients. Nonetheless, researchers have found that many therapists are reluctant to adopt teletherapy in their work practice. There is a dearth of research about how therapists have appropriated telehealth platforms, either to understand…

Fujiko Robledo Yamamoto et al.University of Colorado

Personal and Mental Health

TOCHI - Voices of the Social Sector

The prevalence of HCI research carried out with nonprofit organizations has increased dramatically over the past 35 years. Despite this history and our accumulating understanding of social sector organizations and their diverse stakeholders’ use of technology, there have not yet been any systematic reviews of this bod…

Chris Bopp et al.University of Colorado

Work: Companies, P2P, and Freelancing

The Coerciveness of the Primary Key: Infrastructure Problems in Human Services Work

The premise of a primary key is simple enough: every record or row in a table should have some number or string that can uniquely identify it. Primary keys are essential for linking data spread across database tables, and for looking up and retrieving data from specific records. Yet for an identifier that seems so str…

Chris Bopp et al.University of Colorado

Privacy and Trust

‘Is the Time Right Now?’: Reconciling Sociotemporal Disorder in Distributed Team Work

Temporal coordination endures as a central topic in computer-supported cooperative work (CSCW) because information systems still struggle to adequately support varying representations of time in the context of collaborations that are both temporally and geographically dispersed. Moreover, the adaptive practices of the…

Wendy Norris et al.University of Colorado

Robots and Remote Work

Untold Stories: Working with Third Sector Organisations

We aim to bring together a number of researchers to share their stories and discuss opportunities for improvement in research practice with Third Sector Organisations such as charities, NGOs, and other not-for-profit organisations. Through these discussions, we will develop a framework for good practice, providing gui…

Angelika Strohmayer et al.Newcastle University

Paper Title	Authors	Research Topics
emoji_events Degraded Data in Nonprofit Homebrew Databases Researchers have characterized contexts for information work that are supported by often-messy ecosystems of information systems. Although important infrastructures for information work, little is known about how these less-than-perfect systems affect the data that is managed. We present results of an interview study…	AV Amy Voida et al.University of Colorado
Towards Culturally Competent Design: A Mulitistakeholder Study of the Adoption and Use of Teletherapy within the Hispanic Community There has been a call to develop more culturally sensitive designs for mental health technologies to ensure that the needs of diverse communities are met. We conducted an interview study with multiple stakeholders—clients from the Hispanic community (N=10), mental health therapists (N=10), and technology designers (N=…	FY Fujiko Robledo Yamamoto et al.University of Colorado	Designing for Mental Health Support
Data Siloing as Infrastructural Activism The refugee support ecosystem in the U.S.-Mexico Borderplex is resource-scarce, dynamic, and transitional, requiring intensive information work. To address coordination challenges among the cross-sector sociotechnical community working at one of the largest ports of entry for asylum seekers, the county government of E…	SD Shiva Darian et al.New Mexico State University	Technology's Impact on (Im)migration
emoji_events Understanding Data Usage when Making High-Stakes Frontline Decisions in Homelessness Services Frontline staff of emergency shelters face challenges such as vicarious trauma, compassion fatigue, and burnout. The technology they use is often not designed to fit their unique needs and can feel burdensome, on top of already cognitively and emotionally taxing work. While existing literature focuses on data-driven t…	TM Teale W Masrani et al.University of Calgary	Humans vs. AI for Decision Making
AdRecommended Learn AI Coding at CodeNow Structured lessons, hands-on projects, and continuous updates for people bringing AI into real development work. Explore Now
Competing Imaginaries and Partisan Divides in the Data Rhetoric of Advocacy Organizations Data are wielded to shape public opinion, particularly in electoral contexts where the role and veracity of information is questioned. This post-truth era is characterized by world events in which facts too often are obfuscated and evidential standards are abandoned. To study how data are used to influence pressing an…	SD Shiva Darian et al.University of Colorado	Advocacy and Civic Tech
“Showing the Context”: A Need for Oligopticonic Information Systems in Homelessness Measurement Organizations like businesses, governments, and nonprofits often have established milestones to stay focused on their strategic goals. However, public and social sector organizations often have goals that are difficult to measure. To better understand how data can be more sensitively appropriated in difficult-to-measu…	CB Chris Bopp et al.St. Bonaventure University	Social Behavior
Enacting Data Feminism in Advocacy Data Work In this paper, we present the results of a study that examines the role of data in nonprofit advocacy work. We conducted semi-structured interviews with 25 individuals who play critical roles in the data work of 18 different advocacy organizations. Our analysis reveals five key stakeholders in advocacy data work---ben…	SD Shiva Darian et al.University of Colorado	Advocacy and Civic Tech
From Therapy to Teletherapy: Relocating Mental Health Services Online Numerous studies have highlighted a range of potential benefits of teletherapy for clients. Nonetheless, researchers have found that many therapists are reluctant to adopt teletherapy in their work practice. There is a dearth of research about how therapists have appropriated telehealth platforms, either to understand…	FY Fujiko Robledo Yamamoto et al.University of Colorado	Personal and Mental Health
TOCHI - Voices of the Social Sector The prevalence of HCI research carried out with nonprofit organizations has increased dramatically over the past 35 years. Despite this history and our accumulating understanding of social sector organizations and their diverse stakeholders’ use of technology, there have not yet been any systematic reviews of this bod…	CB Chris Bopp et al.University of Colorado	Work: Companies, P2P, and Freelancing
The Coerciveness of the Primary Key: Infrastructure Problems in Human Services Work The premise of a primary key is simple enough: every record or row in a table should have some number or string that can uniquely identify it. Primary keys are essential for linking data spread across database tables, and for looking up and retrieving data from specific records. Yet for an identifier that seems so str…	CB Chris Bopp et al.University of Colorado	Privacy and Trust
‘Is the Time Right Now?’: Reconciling Sociotemporal Disorder in Distributed Team Work Temporal coordination endures as a central topic in computer-supported cooperative work (CSCW) because information systems still struggle to adequately support varying representations of time in the context of collaborations that are both temporally and geographically dispersed. Moreover, the adaptive practices of the…	WN Wendy Norris et al.University of Colorado	Robots and Remote Work
Untold Stories: Working with Third Sector Organisations We aim to bring together a number of researchers to share their stories and discuss opportunities for improvement in research practice with Third Sector Organisations such as charities, NGOs, and other not-for-profit organisations. Through these discussions, we will develop a framework for good practice, providing gui…	AS Angelika Strohmayer et al.Newcastle University