All

Papers

Browse and search HCI research papers from All

Active Filters

Author: 13580

13 results

"Pathways to the Metaverse": Exploring the User Experience Mechanisms Driving Technology Acceptance in Virtual Lab Visits with an LLM-powered Avatar

Metaverse environments combined with large language models (LLMs) enable guided interaction through LLM-powered avatars that function as embodied conversational agents. In our study, we examined how scholars interact with an LLM-powered avatar modeled after a real professor during a virtual reality (VR) tour of a rese…

Xinyi Tu et al.Aalto University

Understanding Spatiotemporal-Aware Multimodal Conversational Search in the Outdoor Urban Space

Emerging multimodal conversational search (MCS) tools (e.g., Gemini Live) allow users to search for spatiotemporal information through natural language dialogues as they move through urban space. Despite the growing popularity of these tools, there is limited understanding of how people engage with this technology. To…

Jiangnan Xu et al.Rochester Institute of Technology

Creating and Evaluating Personas Using Generative AI: A Scoping Review of 81 Articles

As generative AI (GenAI) is increasingly applied in persona development to represent real users, understanding the implications and limitations of this technology is essential for establishing robust practices. This scoping review analyzes how 81 articles (2022-2025) use GenAI techniques for the creation, evaluation,…

Danial Amin et al.University of Vaasa

Are We Still Under-Serving the Underserved?: An Analysis of 56 Blue-Collar Workers Using 2 Online Information Services

We examined the accessibility of online information services (OISs) for underserved communities through a user study involving 56 blue collar participants interacting with a website and an app for five tasks. The blue collar participants were generally unsuccessful on both platforms, with 12.7% (n=7) unable to success…

Jinan Y. Azem et al.Qatar Computing Research Institute

AdRecommended

Learn AI Coding at CodeNow

Structured lessons, hands-on projects, and continuous updates for people bringing AI into real development work.

Explore Now

When Personas Talk to You: Evaluating the Evolution of User Personas from Static Profiles to Conversational User Interfaces

The development of persona systems provides a possibility for end users to interact with different persona modalities. In a 54-participant randomized controlled experiment, we compare two persona interaction modalities, document and dialogue personas, both generated using AI approaches from survey data. Overall, dialo…

Ilkka Kaate et al.University of Turku

"You Always Get an Answer": Analyzing Users' Interaction with AI-Generated Personas Given Unanswerable Questions and Risk of Hallucination

We investigated the presence and acceptance of hallucinations (i.e., accidental misinformation) of an AI-generated persona system that leverages large language models for persona creation from survey data in a 54-user within-subjects experiment. After interacting with the personas, users were given a task to ask the p…

Ilkka Kaate et al.University of Turku

Who should set the Standards? Analysing Censored Arabic Content on Facebook during the Palestine-Israel Conflict

Nascent research on human-computer interaction concerns itself with fairness of content moderation systems. Designing globally applicable content moderation systems requires considering historical, cultural, and socio-technical factors. Inspired by this line of work, we investigate Arab users' perception of Facebook's…

Walid Magdy et al.University of Edinburgh

What is User Engagement?: A Systematic Review of 241 Research Articles in Human-Computer Interaction and Beyond

User engagement (UE) is widely discussed in HCI articles, but its definition, reliability, and application remain elusive. This research conducts a systematic literature review of 241 articles from 1993 to 2023 to analyze how UE is defined and measured within the domain of HCI. Our findings reveal significant definiti…

Bernard J. Jansen et al.Hamad Bin Khalifa University

“There’s Something About Noura”: Exploring Think-Aloud Reasonings for Users' Persona Choice in a Design Task

Stakeholders like designers use personas to learn about users. After persona development, stakeholders are usually presented with a persona set. However, there is little research on how stakeholders select a persona from a persona set. A think-aloud analysis with 37 stakeholders who were asked to select a persona for…

SŞ

Sercan Şengün et al.University of Central Florida

Deus Ex Machina and Personas from Large Language Models: Investigating the Composition of AI-Generated Persona Descriptions

Large language models (LLMs) can generate personas based on prompts that describe the target user group. To understand what kind of personas LLMs generate, we investigate the diversity and bias in 450 LLM-generated personas with the help of internal evaluators (n=4) and subject-matter experts (SMEs) (n=5). The researc…

Joni Salminen et al.University of Vaasa

Developing Persona Analytics Towards Persona Science

Much of the reported work on personas suffers from the lack of empirical evidence. To address this issue, we introduce Persona Analytics (PA), a system that tracks how users interact with data-driven personas. PA captures users’ mouse and gaze behavior to measure users’ interaction with data-driven personas and system…

Joni Salminen et al.University of Vaasa

Picturing It!: The Effect of Image Styles on User Perceptions of Personas

Though photographs of real people are typically used to portray personas, there is little research into the potential advantages or disadvantages of using such images, relative to other image styles. We conducted an experiment with 149 participants, testing the effects of six different image styles on user perceptions…

Joni Salminen et al.University of Vaasa

Personas and Analytics: A Comparative User Study of Efficiency and Effectiveness for a User Identification Task

Personas are a well-known technique in human computer interaction. However, there is a lack of rigorous empirical research evaluating personas relative to other methods. In this 34-participant experiment, we compare a persona system and an analytics system, both using identical user data, for efficiency and effectiven…

Joni Salminen et al.University of Vaasa

Paper Title	Authors	Research Topics	Paper Database	Year
"Pathways to the Metaverse": Exploring the User Experience Mechanisms Driving Technology Acceptance in Virtual Lab Visits with an LLM-powered Avatar Metaverse environments combined with large language models (LLMs) enable guided interaction through LLM-powered avatars that function as embodied conversational agents. In our study, we examined how scholars interact with an LLM-powered avatar modeled after a real professor during a virtual reality (VR) tour of a rese…	XT Xinyi Tu et al.Aalto University
Understanding Spatiotemporal-Aware Multimodal Conversational Search in the Outdoor Urban Space Emerging multimodal conversational search (MCS) tools (e.g., Gemini Live) allow users to search for spatiotemporal information through natural language dialogues as they move through urban space. Despite the growing popularity of these tools, there is limited understanding of how people engage with this technology. To…	JX Jiangnan Xu et al.Rochester Institute of Technology
Creating and Evaluating Personas Using Generative AI: A Scoping Review of 81 Articles As generative AI (GenAI) is increasingly applied in persona development to represent real users, understanding the implications and limitations of this technology is essential for establishing robust practices. This scoping review analyzes how 81 articles (2022-2025) use GenAI techniques for the creation, evaluation,…	DA Danial Amin et al.University of Vaasa
Are We Still Under-Serving the Underserved?: An Analysis of 56 Blue-Collar Workers Using 2 Online Information Services We examined the accessibility of online information services (OISs) for underserved communities through a user study involving 56 blue collar participants interacting with a website and an app for five tasks. The blue collar participants were generally unsuccessful on both platforms, with 12.7% (n=7) unable to success…	JA Jinan Y. Azem et al.Qatar Computing Research Institute
AdRecommended Learn AI Coding at CodeNow Structured lessons, hands-on projects, and continuous updates for people bringing AI into real development work. Explore Now
When Personas Talk to You: Evaluating the Evolution of User Personas from Static Profiles to Conversational User Interfaces The development of persona systems provides a possibility for end users to interact with different persona modalities. In a 54-participant randomized controlled experiment, we compare two persona interaction modalities, document and dialogue personas, both generated using AI approaches from survey data. Overall, dialo…	IK Ilkka Kaate et al.University of Turku
"You Always Get an Answer": Analyzing Users' Interaction with AI-Generated Personas Given Unanswerable Questions and Risk of Hallucination We investigated the presence and acceptance of hallucinations (i.e., accidental misinformation) of an AI-generated persona system that leverages large language models for persona creation from survey data in a 54-user within-subjects experiment. After interacting with the personas, users were given a task to ask the p…	IK Ilkka Kaate et al.University of Turku
Who should set the Standards? Analysing Censored Arabic Content on Facebook during the Palestine-Israel Conflict Nascent research on human-computer interaction concerns itself with fairness of content moderation systems. Designing globally applicable content moderation systems requires considering historical, cultural, and socio-technical factors. Inspired by this line of work, we investigate Arab users' perception of Facebook's…	WM Walid Magdy et al.University of Edinburgh
What is User Engagement?: A Systematic Review of 241 Research Articles in Human-Computer Interaction and Beyond User engagement (UE) is widely discussed in HCI articles, but its definition, reliability, and application remain elusive. This research conducts a systematic literature review of 241 articles from 1993 to 2023 to analyze how UE is defined and measured within the domain of HCI. Our findings reveal significant definiti…	BJ Bernard J. Jansen et al.Hamad Bin Khalifa University
“There’s Something About Noura”: Exploring Think-Aloud Reasonings for Users' Persona Choice in a Design Task Stakeholders like designers use personas to learn about users. After persona development, stakeholders are usually presented with a persona set. However, there is little research on how stakeholders select a persona from a persona set. A think-aloud analysis with 37 stakeholders who were asked to select a persona for…	SŞ Sercan Şengün et al.University of Central Florida
Deus Ex Machina and Personas from Large Language Models: Investigating the Composition of AI-Generated Persona Descriptions Large language models (LLMs) can generate personas based on prompts that describe the target user group. To understand what kind of personas LLMs generate, we investigate the diversity and bias in 450 LLM-generated personas with the help of internal evaluators (n=4) and subject-matter experts (SMEs) (n=5). The researc…	JS Joni Salminen et al.University of Vaasa
Developing Persona Analytics Towards Persona Science Much of the reported work on personas suffers from the lack of empirical evidence. To address this issue, we introduce Persona Analytics (PA), a system that tracks how users interact with data-driven personas. PA captures users’ mouse and gaze behavior to measure users’ interaction with data-driven personas and system…	JS Joni Salminen et al.University of Vaasa
Picturing It!: The Effect of Image Styles on User Perceptions of Personas Though photographs of real people are typically used to portray personas, there is little research into the potential advantages or disadvantages of using such images, relative to other image styles. We conducted an experiment with 149 participants, testing the effects of six different image styles on user perceptions…	JS Joni Salminen et al.University of Vaasa
emoji_events Personas and Analytics: A Comparative User Study of Efficiency and Effectiveness for a User Identification Task Personas are a well-known technique in human computer interaction. However, there is a lack of rigorous empirical research evaluating personas relative to other methods. In this 34-participant experiment, we compare a persona system and an analytics system, both using identical user data, for efficiency and effectiven…	JS Joni Salminen et al.University of Vaasa