Document Title

Para Cima y Pa’ Abajo: Building Bridges Between HCI Research in Latin America and in the Global North

Document Information

  • Topic Area: Human-Computer Interaction (HCI) research practices and collaborations between Latin America and the Global North
  • Keywords: HCI, Latin America, development, social justice, cross-cultural comparison, technology design, Global South and North

Research Background and Issues

  • Problems or Challenges:
    • Latin America (LATAM) is underrepresented and under-participated in Human-Computer Interaction (HCI) research, with low international visibility; only 0.5%-1.2% of attendees at top-tier HCI conferences come from LATAM.
    • Current initiatives aimed at increasing the visibility of Latin American HCI research lack a systematic understanding of the methods, drivers, and challenges involved in these practices.
  • Significance of the Problem:
    • Latin America possesses rich cultural, social, and ecological resources (e.g., indigenous knowledge and environmental perspectives) that are critical for understanding technology design and user experience.
    • Analyzing the Latin American HCI landscape and its interactions with the Global North can help shape a pluriverse model of HCI development.
  • Research Motivation and Related Work:
    • Global HCI has been striving for diversification, but a binary divide between "mainstream" and "marginal" persists, with mainstream HCI dominated by Global North research paradigms and insufficient representation of other regions.
    • Existing studies (e.g., successful cases in African HCI) offer pathways to rethinking HCI practices from a localist perspective, but systematic research on Latin America remains scarce.

Solutions

  • Methods and Solutions:
    • A mixed-methods approach was employed, including an online survey (66 respondents) and in-depth semi-structured interviews (19 participants) to explore the following research questions:
      1. What are the practices of HCI in Latin America?
      2. What factors influence HCI practices in Latin America?
      3. What challenges do HCI researchers face in Latin America?
    • A research roadmap was proposed to establish connections between different HCI communities.
  • Innovations:
    • For the first time, a comprehensive characterization of the HCI field from a Latin American perspective was developed, including drivers, tensions, and professional needs.
    • The concept of "HCI as a pluriverse" was introduced, advocating for shared learning and collaboration between diverse experiences rather than exclusion or competition for paradigm dominance.
  • Implementation Steps and Techniques:
    • The survey addressed demographics, research methods, goals, and challenges, combining qualitative and quantitative analysis.
    • Interview analysis employed Braun and Clarke's thematic analysis method, with iterative coding to inductively identify themes in practice.

Research Findings

  • Specific Findings:
    • Characteristics of HCI Practices in Latin America:
      • A strong focus on social equity, supporting social change through interdisciplinary and human-centered approaches.
      • Methods and designs often tailored to the specific social, cultural, and economic contexts of Latin America.
    • Drivers and Tensions:
      • "Knowledge flows and returns" within the region: the mobility of Latin American researchers and its impact on local practices.
      • Value conflicts with industry goals of speed and efficiency, prompting academia to emphasize social change.
      • Higher education institutions provide some support, but policy and resource constraints limit international visibility of research outcomes.
    • Skills Needed for Practice:
      • Acting as "translators": mediating interests and knowledge between institutions, communities, and peers.
      • Acting as "connectors": building transnational networks to enhance the visibility of regional research.
      • Acting as "engineers": balancing technical expertise with interdisciplinary backgrounds.
  • Comparison with Existing Solutions:
    • Compared to Global North HCI, LATAM principles emphasize social responsibility, respect for local community knowledge and perspectives, and rethinking the applicability of mainstream frameworks.
    • Research from Africa and the Arab world provides benchmarks for LATAM practices, but the latter's unique colonial history and social context offer new insights.
  • Experimental and Evaluation Results:
    • Latin American HCI researchers face the following major challenges:
      • Resource scarcity (equipment, funding, technology, etc.).
      • Low adaptability of existing mainstream methods to the LATAM context.
      • Language and publication barriers (the dominance of English as the international academic language).
    • Countermeasures include strengthening network collaborations (local and international) and improving the quality of local HCI education resources.
  • Limitations and Future Directions:
    • Limitations in sample size and geographic scope: regional variations in HCI practices require further exploration.
    • Insufficient systematic exploration of social justice and decolonization; future research should focus on gender analysis and cross-cultural comparisons.
    • With the rise of research in other Global South regions (e.g., Africa, South Asia), the framework should be expanded to further support diverse practices.

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https://hci.top/en/papers/chi/95870/2023

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DOI: https://doi.org/10.1145/3544548.3581138
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Source
CHI
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Year
2023
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Authors
11 authors
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Subtopics
Inclusive Design, Developing Countries & HCI for Development (HCI4D)
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Professions
HCI Researchers, Sociologists & Anthropologists
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