Characterising Gaming Group Experiences

Game UX & Player BehaviorMultiplayer & Social GamesGame Developers & DesignersEsports Players & Live Streamers

Paper Title

Characterising Gaming Group Experiences

Publication Info

  • Topic area: Social dynamics and design considerations in multiplayer gaming groups.
  • Keywords: Gaming groups, multiplayer gaming, social dynamics, group typologies, player experience, group lifecycle, conflict resolution, game design, communication tools, group roles.

Background and Problem

  • Problem / challenge: Prior research has largely focused on individual player experiences or dyadic relationships, neglecting the broader group dynamics that shape multiplayer gaming. There is limited understanding of how gaming groups form, evolve, and influence play, as well as how games and tools support or hinder these dynamics.
  • Significance: Understanding gaming groups is critical for designing games and tools that better support complex social interactions, enhance player retention, and foster positive group experiences.
  • Motivation and related work: Existing studies have explored social affordances of games, player motivations, and relationship maintenance, but these dimensions are often treated in isolation. This paper addresses the gap by examining gaming groups as dynamic social systems with their own needs, trajectories, and identities.

Solution

  • Proposed approach: A qualitative study using semi-structured interviews with 15 long-term players to explore gaming group experiences, focusing on group formation, evolution, dynamics, and the role of games and tools.
  • Novelty:
    1. Characterisation of gaming groups within a nested social structure (communities, subsets, and core groups).
    2. Analysis of group lifecycles, including formation, evolution, and disbandment.
    3. Exploration of group-level dynamics, including roles, conflict resolution, and interplay between individual and group needs.
    4. Insights into how games and tools support or hinder group interactions and relationships.
  • Procedure and key techniques:
    • Conducted semi-structured interviews covering group composition, dynamics, and tool/game affordances.
    • Used qualitative content analysis to identify themes and categories aligned with research questions.
    • Developed a typology of gaming groups and examined their lifecycle and impact on play.

Results

  • Concrete findings:
    • Gaming groups exist within a nested structure: large communities (low stability), subsets (moderate stability), and core groups (high stability and closeness).
    • Groups evolve based on members’ needs, motivations, and external factors, with lifecycles involving formation, adaptation, and disbandment.
    • Group dynamics include informal roles (e.g., leaders, promoters, enforcers), social contracts, and conflict resolution strategies.
    • Games and tools influence group play through features like team mechanics, persistent spaces, and communication platforms, but also introduce challenges like coordination complexity and social friction.
  • Advantage over baselines: Provides a holistic view of gaming groups as dynamic social systems, addressing gaps in individual-focused research by highlighting group-level phenomena and their implications for game design.
  • Experiments / evaluation:
    • Sample: 15 participants (aged 20–38, mostly male, diverse gaming profiles).
    • Methodology: Semi-structured interviews, qualitative content analysis.
    • Metrics: Group typologies, lifecycle stages, dynamics, and tool/game affordances.
  • Limitations and future work:
    • Gender imbalance in the sample and limited cultural diversity.
    • Underrepresentation of eSports teams and older age groups.
    • Future work should explore cross-cultural differences, develop group-level analytical tools, and design systems tailored to group dynamics.

Summary

This paper investigates the dynamics of gaming groups, revealing their nested structure, lifecycle, and impact on play. It highlights the interplay between individual and group needs, the roles and norms that shape group interactions, and the influence of games and tools on group experiences. The findings suggest that gaming groups are dynamic social systems requiring tailored design support. Future research should focus on developing frameworks and tools to capture group-level phenomena and designing systems that adapt to evolving group roles and preferences. This work contributes to understanding the collective dimensions of multiplayer gaming and informs the design of games and tools that foster positive group experiences.

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https://hci.top/en/papers/chi/222963/2026

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open_in_newOpen DOI Link
DOI: https://doi.org/10.1145/3772318.3791223
At a Glance

Paper Snapshot

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Source
CHI
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Year
2026
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Authors
3 authors
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Subtopics
Game UX & Player Behavior, Multiplayer & Social Games
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Professions
Game Developers & Designers, Esports Players & Live Streamers
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