Technical Mentality: Principles for HCI Research and Practice

Technology Ethics & Critical HCIParticipatory Design

Title of the Paper

Technical Mentality: Principles for HCI Research and Practice

Bibliographic Information

  • Subject Area: Human-Computer Interaction (HCI), Philosophy of Technology, Design Theory
  • Keywords: Technical Mentality, Gilbert Simondon, Ontology, Philosophy, Design, Shadow Design, Integration, Legibility, Scalability

Research Background and Problem Statement

  • Identified Problems:

    1. The mechanisms and internal operations of technical objects and systems are often hidden or not well understood ("black-boxing").
    2. Many design practices and academic discussions in the HCI field focus excessively on user experience and interfaces, neglecting the internal workings of technical components and operations.
    3. Traditional Western ontology (e.g., Aristotle's substance-accident dualism) obscures many processes of technical operations and human labor, leading to cultural alienation.
  • Significance of the Problem:

    1. The lack of understanding of the "interiority" of technology may hinder the development of a healthy relationship between humans and technology.
    2. The black-boxing of technical objects can lead to human alienation from these technologies, limiting deeper innovation and understanding.
    3. Addressing this "disconnection from technology" can contribute to more sustainable approaches to technological design and practice.
  • Research Motivation and Related Work: The author centers on philosopher Gilbert Simondon's theory of "technical mentality," aiming to provide a new ontological/epistemological framework for HCI research and an ethical direction for design practices. While the HCI field has already attempted to engage with Western philosophy, feminist new materialism (e.g., Barad's agential realism), and other schools of thought, there is little precedent for a design framework directly guided by Simondon's ideas.

Proposed Solution

  • Proposed Solution: The author explores Simondon's concept of "technical mentality" and translates it into a framework and design principles applicable to HCI design practices. Core design principles include scalability (extension), integration, legibility, and expressivity.

  • Innovative Contributions:

    1. The author systematically introduces Simondon's theory of technical mentality to the HCI field for the first time, providing a practical design framework for this emerging philosophical thought.
    2. Proposes a "process-oriented" design perspective that emphasizes revealing and leveraging the internal technical operations of systems, rather than relying on traditional user interfaces (UI) or design experiences.
    3. Incorporates technological ethics into system design, integrating technical objects into cultural studies and advocating for open, self-repairable technological design.
  • Implementation Steps and Key Techniques:

    1. Theoretical Analysis: Conduct an in-depth analysis of Simondon's philosophical views on "technical mentality" and operations, exploring their connections to existing HCI theories and design practices (e.g., seamless design and seamful design theories).
    2. Case Study: Apply the concept of "technical mentality" to the CNC machining system Imprimer, demonstrating the possibilities for transparency in technical operations and direct user control.
    3. Design Benchmarking: Define core design principles for system research, such as scalability and legibility, and illustrate them through relevant design practice examples.

Research Outcomes

  • Specific Outcomes:

    1. Integration of Philosophy and HCI: Clearly demonstrates the potential value of Simondon's philosophy of technology for HCI, particularly in terms of process-oriented ontology, technological openness, and ethical reflection.
    2. Design Framework: Distills and proposes four design principles for HCI (scalability, integration, legibility, expressivity), reinforcing the ideas of technological system transparency and deep user engagement.
    3. Case Application: Through Simondon's philosophy, the Imprimer system showcases how to design a CNC engraving workflow that users can control and extend.
  • Advantages:

    1. The technical mentality framework provides practical tools and methods that go beyond abstract user experience, directly supporting users' ability to understand and modify systems.
    2. By combining theory, empirical evidence, and design practice, the author balances the depth of technological philosophy with the operability of design practices.
    3. Technological openness fosters more sustainable, reflective, and culturally valuable technological systems.
  • Experimental or Evaluation Results: Using the Imprimer system as an example, the author demonstrates how a transparent computational notebook environment enables openness and scalability in CNC toolpath control. User feedback indicates that this approach offers greater flexibility and comprehensibility compared to traditional closed toolpath generation software (e.g., CAD-CAM software).

  • Limitations and Future Directions:

    1. The framework is currently theoretical and requires further exploration in broader design practice applications.
    2. The principles of technical mentality need more interdisciplinary user testing and validation in diverse scenarios.
    3. Future work will explore how to promote the cultivation of "technical mentality" through education and policy, such as developing K-12 educational tools, repair kits, and community collaboration networks.

In conclusion, the author proposes technical mentality as an innovative and profound integration of theory and practice, helping the HCI design community re-examine the relationship between humans and technology. The paper offers future directions for technological development from ethical, social, and operational perspectives.

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https://hci.top/en/papers/chi/148115/2024

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DOI: https://doi.org/10.1145/3613904.3642720
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CHI
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2024
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Technology Ethics & Critical HCI, Participatory Design
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