Practicing Without a License: Design Research as Psychotherapy

Technology Ethics & Critical HCIParticipatory Design

This paper considers the potential for participants to experience psychotherapeutic effects through their involvement in design research. Drawing on literature in human-computer interaction, psychotherapy, and feminist sociology, I argue that vulnerable participants may experience qualitative interviews therapeutically when they engage in reflexive activity about sensitive topics with researchers who employ psychotherapeutic techniques that encourage disclosure and reflection. I discuss ethical concerns and suggest the need for trauma-informed research practices, updated consent procedures, and revised pedagogy that better support researchers and participants engaged in emotionally charged encounters.

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https://hci.top/en/papers/chi/32575/2020

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DOI: https://doi.org/10.1145/3313831.3376750
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CHI
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Year
2020
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Technology Ethics & Critical HCI, Participatory Design
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