University of Southern California

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#99

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Latest papers from University of Southern California

IUI '26Explainable AI (XAI) +2

Adjust for Trust: Mitigating Trust-Induced Inappropriate Reliance on AI Assistance

Trust biases how users rely on AI assistance in decision-making tasks, with overly low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their behavior through trust-adaptive interventions to mitigate such inappropriate reliance. For inst…

CHI '26Human-LLM Collaboration +2

Digital Companionship: Overlapping Uses of AI Companions and AI Assistants

Large language models are increasingly used for both task-based assistance and social companionship, yet research has typically focused on one or the other. Drawing on a survey (N = 202) and 30 interviews with high-engagement ChatGPT and Replika users, we characterize digital companionship as an emerging form of human…

CHI '26Honorable MentionAI-Assisted Decision-Making & Automation +2

"Better Ask for Forgiveness than Permission": Practices and Policies of AI Disclosure in Freelance Work

The growing use of AI applications among freelance workers is reshaping trust and relationships with clients. This paper investigates how both workers and clients perceive AI use and disclosure in the freelance economy through a three-stage study: interviews with workers and two survey studies with workers and clients…

CHI '26AI-Assisted Decision-Making & Automation +2

Are We Automating the Joy Out of Work? Designing AI to Augment Work, Not Meaning

Prior work has mapped which workplace tasks are exposed to AI, but less is known about whether workers perceive these tasks as meaningful or as busywork. We examined: (1) which dimensions of meaningful work do workers associate with tasks exposed to AI; and (2) how do the traits of existing AI systems compare to the t…

CHI '26Human-LLM Collaboration +2

Framing Responsible Design of AI for Mental Well-Being: AI as Primary Care, Nutritional Supplement, or Yoga Instructor?

Millions of people now use non-clinical Large Language Model (LLM) tools like ChatGPT for mental well-being support. This paper investigates what it means to design such tools responsibly, and how to operationalize that responsibility in their design and evaluation. By interviewing experts and analyzing related regu…

CHI '26Honorable MentionGame UX & Player Behavior +1

Change is Hard: Consistent Player Behavior Across Games with Conflicting Incentives

This paper examines how player flexibility – a player's willingness to engage in a breadth of options or specialize – manifests across two gaming environments: League of Legends (League) and Teamfight Tactics (TFT). We analyze the gameplay decisions of 4,830 players who have played at least 50 competitive games in bot…

CHI '26Participatory Design +2

Worker Discretion Advised: Co-designing Risk Disclosure in Crowdsourced Responsible AI (RAI) Content Work

Responsible AI (RAI) content work, such as annotation, moderation, or red teaming for AI safety, often exposes crowd workers to potentially harmful content. While prior work has underscored the importance of communicating well-being risk to employed content moderators, designing effective disclosure mechanisms for cro…

CHI '26Best PaperAffective Feedback & Emotion Regulation Interfaces +3

Designing for Long-Term Emotion Regulation: A Breathing Biofeedback Game for Women in Compulsory Isolation Drug Rehabilitation Centers

In the rehabilitation process of women with substance use disorders, difficulties in emotion regulation represent a major risk factor for relapse, while shame, low self-esteem, and cognitive impairments further undermine their ability to learn and sustain emotion regulation skills. To address the lack of research on l…

CSCW '25AI & Writing

"It was 80% me, 20% AI": Seeking Authenticity in Co-Writing with Large-Language Models

Given the rising proliferation and diversity of AI writing assistance tools, especially those powered by large language models (LLMs), both writers and readers may have concerns about the impact of these tools on the authenticity of writing work. We examine whether and how writers want to preserve their authentic voi…

CSCW '25Caring at a Distance

Helping the Helper: Supporting Peer Counselors via AI-Empowered Practice and Feedback

Millions of users come to online peer counseling platforms to seek support. However, studies show that online peer support groups are not always as effective as expected largely due to users' negative experiences with unhelpful counselors. Peer counselors are key to the success of online peer counseling platforms, but…

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https://hci.top/en/institutions/University%20of%20Southern%20California?source=all

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University of Southern California

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United States · North America

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#99

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2018-2026

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50 researchers · 6 collaborators

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AI & Machine Learning Interaction

AI-Assisted Decision-Making & Automation

Privacy, Security & Trust

Privacy by Design & User Control

Research Methods & Design Practice

Participatory Design

Accessibility & Inclusive Design

Cognitive Impairment & Neurodiversity (Autism, ADHD, Dyslexia)

Ethics, Fairness, Social Justice & Inclusion

Algorithmic Fairness & Bias