Northern Arizona University

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#424

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Latest papers from Northern Arizona University

CUI '25Human-LLM Collaboration +1

Outcomes, Perceptions, and Interaction Strategies of Novice Programmers Studying with ChatGPT

Large Language Model (LLM) conversational agents are increasingly used in programming education, yet we still lack insight into how novices engage with them for conceptual learning compared with human tutoring. This mixed-methods study compared learning outcomes and interaction strategies of novices using ChatGPT or h…

CSCW '24Best PaperSession 2a: Collaborative Workflows

Mending the Fabric: the Contentious, Collaborative Work of Repairing Broadband Maps

In 2011, the United Nations declared Internet access to be a basic human right. Achieving universal access has long been a goal of governments throughout the world, including the United States (US), where the provision of access depends primarily on decisions made by Internet Service Providers (ISPs) guided in part by…

DIS '24Gamification Design +1

Co-Designing Location-based Games for Broadband Data Collection

Crowdsourced data collection is a scalable approach to collecting mobile broadband performance data across space. However, existing platforms for crowdsourced mobile broadband measurements are not designed to engage workers over time or space, which can lead to spatial misrepresentation and stale data. With the insig…

CSCW '23Social Connections

Alone and Together: Resilience in a Fluid Socio-Technical-Natural System

Disruption to routines is an increasingly common part of everyday life. With the roots of some disruptions in the interconnectedness of the world and environmental and socio-political instability, there is good reason to believe that conditions that cause widespread disruption will persist. Individuals, communities, a…

CSCW '21Best PaperSocial Support and Intervention

Integrating Cultural Relevance into a Behavioral mHealthIntervention for Native American Youth

Native American communities are disproportionately effected by a number of behavioral health disparities, including higher rates of depression, substance abuse, and suicide. As mobile health (mHealth) interventions are increasingly used as methods for addressing these disparities, they continue to lack relevance to Na…

CSCW '21Open Collaboration

The Long Road Ahead: Ongoing Challenges in Contributing to Large OSS Organizations and What to Do

Open source communities hosted in large foundations operate in a complex socio-technical ecosystem, which includes a heterogeneous mix of projects and stakeholders. Previous work has thus far investigated the challenges faced in OSS communities from the point of view of specific stakeholders, primarily at the level of…

CSCW '21Human-AI Collaboration

Don't Disturb Me: Challenges of Interacting with Software Bots on Open Source Software Projects

Software bots are used to streamline tasks in Open Source Software (OSS) projects' pull requests, saving development cost, time, and effort. However, their presence can be disruptive to the community. We identified several challenges caused by bots in pull request interactions by interviewing 21 practitioners, includi…

CSCW '20Honorable MentionCollaboration: Creating and Writing Together

Hidden Figures: Roles and Pathways of Successful OSS Contributors

Open Source Software (OSS) development is a collaborative endeavor where expert developers, who are spread around the globe create software solutions. Given this characteristic, OSS communities have been studied as technical communities, where stakeholders join and evolve in their careers based on their (often volunta…

CSCW '19Political Participation and Polarization

Complex, Contemporary, and Unconventional: Characterizing the Tweets of the #NativeVote Movement and Native American Candidates through the 2018 U.S. Midterm Elections

In the 2018 U.S. midterm elections, a record number of Native American candidates ran for office at all levels of government. To better understand how these 104 candidates intersected with Indigenous political issues and movements to increase Native American voter turnout, we study 723,269 tweets about or by these can…

CHI '18Conversational Chatbots +1

Single or Multiple Conversational Agents? An Interactional Coherence Comparison

Chatbots focusing on a narrow domain of expertise are in great rise. As several tasks require multiple expertise, a designer may integrate multiple chatbots in the background or include them as interlocutors in a conversation. We investigated both scenarios by means of a Wizard of Oz experiment, in which participants…

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https://hci.top/en/institutions/Northern%20Arizona%20University?source=all

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Northern Arizona University

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United States · North America

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#424

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2018-2025

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20 researchers · 1 collaborators

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Voice Interaction & Conversational Systems

Conversational Chatbots

AI & Machine Learning Interaction

Human-LLM Collaboration

Education & Learning Technology

Programming Education & Computational Thinking

Games, Entertainment & Gamification

Gamification Design

Crowdsourcing, Collaboration & Remote Work

Citizen Science & Crowdsourced Data