Marco Aurelio Gerosa

schoolNorthern Arizona Universitybar_chart#2572 Global Rank

Total Papers

HCI Rank

#2572

Research Areas

Years Active

Recent Publications

Outcomes, Perceptions, and Interaction Strategies of Novice Programmers Studying with ChatGPT

Large Language Model (LLM) conversational agents are increasingly used in programming education, yet we still lack insight into how novices engage with them for conceptual learning compared with human tutoring. This mixed-methods study compared learning outcomes and interaction strategies of novices using ChatGPT or h…

CSCW '215th+ AuthorOpen Collaboration

The Long Road Ahead: Ongoing Challenges in Contributing to Large OSS Organizations and What to Do

Open source communities hosted in large foundations operate in a complex socio-technical ecosystem, which includes a heterogeneous mix of projects and stakeholders. Previous work has thus far investigated the challenges faced in OSS communities from the point of view of specific stakeholders, primarily at the level of…

CSCW '21CorrespondingHuman-AI Collaboration

Don't Disturb Me: Challenges of Interacting with Software Bots on Open Source Software Projects

Software bots are used to streamline tasks in Open Source Software (OSS) projects' pull requests, saving development cost, time, and effort. However, their presence can be disruptive to the community. We identified several challenges caused by bots in pull request interactions by interviewing 21 practitioners, includi…

CHI '18CorrespondingConversational Chatbots +1

Single or Multiple Conversational Agents? An Interactional Coherence Comparison

Chatbots focusing on a narrow domain of expertise are in great rise. As several tasks require multiple expertise, a designer may integrate multiple chatbots in the background or include them as interlocutors in a conversation. We investigated both scenarios by means of a Wizard of Oz experiment, in which participants…

CSCW '18CorrespondingBots and Online Communities

The Power of Bots: Understanding Bots in OSS Projects

Leveraging the pull request model of social coding platforms, Open Source Software (OSS) integrators review developers' contributions, checking aspects like license, code quality, and testability. Some projects use bots to automate predefined, sometimes repetitive tasks, thereby assisting integrators' and contributors…

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