Hidden Figures: Roles and Pathways of Successful OSS Contributors

Open Source Software (OSS) development is a collaborative endeavor where expert developers, who are spread around the globe create software solutions. Given this characteristic, OSS communities have been studied as technical communities, where stakeholders join and evolve in their careers based on their (often voluntary) code contributions to the project. However, the OSS landscape is now changing with more people and companies getting involved in OSS. This means that projects now need people in non-technical roles and activities to keep the project sustainable and evolving. In this paper, we focus on understanding the roles and activities that are part of the current OSS landscape and the different career pathways in OSS. By conducting and analyzing 17 interviews with OSS contributors who are well known in the community, we provide empirical evidence of the existence and importance of community-centric roles (e.g advocate, license manager, community founder) in addition to the well-known project-centric ones (e.g maintainer, core member). However, the community-centric roles typically remain hidden, since these roles may not leave traces in software repositories typically analyzed by researchers. We found that people can build a career in OSS through different roles and activities, with different backgrounds, including those not related to software development. Further, people’s career pathways are fluid, moving between project and community-centric roles. Our work highlights that communities and researchers need to take action to acknowledge the importance of these varied roles, making these roles visible and well-recognized, which can ultimately help attract and retain more people in the OSS projects.