CHI '241st AuthorAI-Assisted Decision-Making & Automation +1
Dealing with Uncertainty: Understanding the Impact of Prognostic Versus Diagnostic Tasks on Trust and Reliance in Human-AI Decision Making
While existing literature has explored and revealed several insights pertaining to the role of human factors (e.g., prior experience, domain knowledge) and attributes of AI systems (e.g., accuracy, trustworthiness), there is a limited understanding around how the important task characteristics of complexity and uncert…