Aaron Jiang

schoolUniversity of Coloradobar_chart#2025 Global Rank

Total Papers

HCI Rank

#2025

Research Areas

Years Active

Recent Publications

Supporting Serendipity: Opportunities and Challenges for Human-AI Collaboration in Qualitative Analysis

Qualitative inductive methods are widely used in CSCW and HCI research for their ability to generatively discover deep and contextualized insights, but these inherently manual and human-resource-intensive processes are often infeasible for analyzing large corpora. Researchers have been increasingly interested in ways…

CSCW '212nd AuthorCommunity Reflections

A Framework of Severity for Harmful Content Online

The proliferation of harmful content on online social media platforms has necessitated empirical understandings of experiences of harm online and the development of practices for harm mitigation. Both understandings of harm and approaches to mitigating that harm, often through content moderation, have implicitly embed…

CHI '212nd AuthorInclusive Design +1

Revisiting Gendered Web Forms: An Evaluation of Gender Inputs with (Non-)Binary People

Gender input forms act as gates to accessing information, websites, and services online. Non-binary people regularly have to interact with them, though many do not offer non-binary gender options. This results in non-binary individuals having to either choose an incorrect gender category or refrain from using a site o…

CSCW '191st AuthorModeration II

Moderation Challenges in Voice-based Online Communities On Discord

Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in the context of real-time, voice-based communication through 25 in-depth interview…

CSCW '192nd AuthorModeration I

Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams

Management of technological change in organizations is one of the most enduring topics in the literature on computer-supported cooperative work. The successful navigation of technological change is both more challenging and more critical in online communities that are entirely mediated by technology than it is in trad…

CSCW '192nd AuthorAlgorithms

"Am I Never Going to Be Free of All This Crap?" Upsetting Encounters With Algorithmically Curated Content About Ex-Partners

Every day on social media, people see streams of content curated by algorithms that leverage their relationships, preferences, and identities. However, algorithms can oversimplify the complexity of people's social contexts. Consequently, algorithms can present content to people in ways that are insensitive to their ci…

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